Google has fixed an issue with its Google Maps search function, which previously led people to The White House if they searched for variations of the N-word with the word "house."
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I thought about this after I listened to a very inspiring keynote speaker who gave a glimpse into her organization's culture. Culture, in my opinion, is a really fun word that somehow describes (without a formal written definition) the foundation of a company. It shapes how employees are treated, how employees work, how employees treat each other and how employees treat customers. Much like a family, each company culture is different; each has different expectations, rules and ideals. I realized during my nearly 13 years at MutualBank, I have been part of a caring, family-type culture, that wants its employees to be their very best.
Now, let's get back to my original question, do you dread going to work? I can honestly say I haven't and I don't. I admit, on occasion, I might have dreaded some aspect of the day, for example getting up in the middle of winter when it's dark, cold and I have to brave the icy roads. This, however, is no reflection on MutualBank. It's more due to my love for my warm bed and sleeping in.
What really struck me when listening to the keynote speaker is how managers should support, encourage and uplift the important things in their employees' lives - both personally and professionally. Thankfully, I work for a manager and company that does support and uplift employees in their professional and personal quests. Specifically for me, MutualBank provides me paid time off to pursue one of my all-time passions - Drag Racing. Yes, believe it or not, I work at a bank during the week and I am a high-speed drag racer on the weekend. Technically, I wear suits, on average, six days a week - one or two of those days just so happen to be a racing suit. But, I digress.
This type of culture and this type of flexibility from my manager and from MutualBank further invests me into my job and the company. I'm not the only employee who benefits from this culture. Several employees take time to volunteer, belong to philanthropic organizations, serve on boards or participate in a variety of other activities. It goes back to that culture I talked about earlier. MutualBank employees are encouraged and coached to pursue personal goals just as much as they are coached to achieve their professional goals.
Do you have a desire to achieve more, personally and professionally? If so, I would encourage you to check out a career opportunity at MutualBank Visit our career page and see if there is an opportunity waiting for you.
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Social media is great! We love to post our pictures, chat with friends and connect with companies and people with which we may have lost touch. However, we need to make sure that what we put on social media doesn't affect our security.
I'm sure you're asking me, "how could this happen?" Let me give you a hypothetical example.
Mary Jones has accounts at her local bank. She loves her online banking and bill pay for its convenience. Mary is a busy mother who doesn't have time to write checks and send in payments. Her local bank, who is very security minded, makes Mary set up security questions on her account so they can verify if Mary is the one accessing her account. Mary is very busy so she just does the normal security questions, mother's maiden name, etc. She doesn't want to, nor has time to think about it too much. Mary also loves social media and puts pictures of her family and pets on social media.
One day Mary goes online to check her balance and realizes money is missing. What happened? Did she leave her debit card somewhere? No, it's still in her purse! What happened?
What happened is that Mary chose easy passwords and security questions/answers. A cyber thief figured out Mary's password was her dog's name. And when Mary changed her passwords as her bank advised, the thief was able to get the new one because he knew the security questions. How did he get them, you ask? Her social media account! Remember, she posted pictures of her dog and of her mother, tagging her in the photos, which shows her mother's maiden name!
So what do you do? Get rid of your computer? Live like a hermit? No, I'm not suggesting anything that drastic. Here are a few tips:
Everyone loves social media. It truly is a great tool for connecting with others. But, with just a little work, you can make it safer and help protect against fraud.
Do you own a small business? Did you know that small business is one of the top targets for online fraud? According to Symantec's June 2012 Symantec Intelligence Report, 36 percent of all targeted attacks during the first half of 2012 were directed at businesses with 250 or fewer employees and they continue to increase at a minimum rate of 24 percent with an average of 151 targeted attacks being blocked each day during May and June.
As a business owner you must take steps to protect yourself against online fraud such as corporate account takeover. The American Bankers Association defines corporate account takeover:
What is Corporate Account Takeover?
Corporate account takeover is a type of fraud where thieves gain access to a business' finances to make unauthorized transactions, including transferring funds from the company, creating and adding new fake employees to payroll, and stealing sensitive customer information that may not be recoverable.
The American Bankers Association has created a resource for small business owners to access information about account takeover and steps to take to protect yourself and your business. Please go to the American Bankers Association website for more information regarding Corporate Account Takeover.
Remember, you can call us anytime. Let us know if you have questions or concerns for your bank accounts. Call 800-382-8031 or email us at firstname.lastname@example.org.