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NYC tabloids keep a straight face on Ebola

Friday, October 24, 2014 5:43 pm

New York City's tabloids are known for headlines like "Headless Body In Topless Bar," "Ford to City: Drop Dead and "Derek Eater." But they played it straight when it was time to report that Dr. Craig Spencer tested positive for Ebola Thursday night.

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  • What Should You Do If Your Email Account is Hacked?

    Tuesday, July 31, 2012

    We have seen an increased number of customers who have had their email accounts hacked…in other words someone has gained unauthorized access to an email account and may attempt to commit fraud using your email account.

    Signs that your email account might be hacked:

    • You cannot get logged into your email account and/or not able to reset your password.
    • Your friends report to you that they are getting strange or large numbers of email from you.
    • Your inbox is full of message failure notices that you didn’t send.
    • There are messages in your Sent, Draft or Outbox folders that you don’t recognize.
    • Your email signature lines have changed…look for additional links and odd phone numbers listed.
    • Your contact list has been deleted and/or there are contacts you don’t recognize.
    • You’re not getting any email messages at all.

    What to do if you suspect your email account is hacked:

    • Change your password…if you are unable to do so call your email provider immediately…be prepared to supply additional verification to them on who you are.
    • Notify folks in your address book to be on the lookout for spam and phishing type emails from you.
    • Notify your bank immediately that your email account has been compromised so they can be on the lookout for fraudulent account transaction requests…do this even if you don’t bank via the Internet.
    • Consider closing the email account out and establishing a new email address.
    • Consider having a backup email account that you don’t publish to anyone in order to have a means to communicate via email and some providers offer password recovery services to backup primary email accounts.

    Steps to protecting your email account:

    • Frequently (at least every 90 days) change your email account password.
    • Do not store any passwords in email especially passwords to Internet banking.
    • Do not store account numbers or account statements in email folders.  Store them offline on your computer and back them up preferably to a separate disk drive.
    • Review your bank accounts activity online at least weekly looking for suspicious transactions.
    • Empty the trash folder when you close email.
    • Do not click on links inside of an email from an unknown source.
    • Make sure your computers have virus/malware detection/removal software that is updated frequently.
      (Many times your Internet Service Provider provides these tools free of charge.)
    • Remember that if something in an email sounds too good to be true…it probably is.
    • Only share your email with friends on social media sites making sure that it’s not visible to everyone on your public profile.

    Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

  • Announcing a new App!

    Friday, June 29, 2012

    Do you have a smartphone? According to this blog I stumbled upon, there are 91.4 million smartphones in the United States.

    Advantages of a smartphone include:

    1. Accessing whatever you want
    2. Whenever you want
    3. And in a readable format

    Mobile apps are the key to accomplishing those three things. There is a mobile app for everything from banking to calorie counters. There are apps for helping you identify the constellations and even for finding the cheapest gas near you.

    So if there is an app for nearly everything, wouldn't you want an app for your favorite reward program?

    We are excited to share with you an app that will help you manage your
    UChoose Loyalty Rewards! With the UChoose Rewards app, you can:

    • View your point totals
    • Redeem points for items UChoose
    • Scan items to see if they're available through UChoose Rewards
      (And even find the closest place and lowest price!)
    • Redeem eCertificates on your phone and in the store!
      The cashier can scan your phone!

    Not only do you get UChoose Loyalty Rewards, but now you can choose when and where you manage your points all through the UChoose Rewards app!

    Need a last minute gift, but want to use your UChoose points? Go to the app, redeem your points for an eCertificate, then redeem the eCertificate in the store!
    In a matter of minutes, you can manage it all!

    Download the app today! It's free! The app is available for iPhones and Android models. Simply go to iTunes or Google Play and download the
    UChoose Rewards app today! 

  • I'm a Baby Boomer & Change is Hard.

    Monday, June 11, 2012

    I asked several friends, both FaceBook and non-FaceBookers, if they use electronic banking, bill pay, &/or electronic bank statements.  Many of the FaceBookers do – not surprising.  Some of my other friends don’t, and a few suggested they worry about having identity stolen or a lack of ‘trust’ for the internet. 

    Is the security of hard copy checks, in-store credit or debit purchases, and mail better?  I wonder if my friends use their debit/credit cards in stores, where others have access to them.   The only times I have had anything manipulated or stolen, was in a restaurant where a shady waitress evidently swiped my credit card twice, and had a nice meal.  The credit card company took that charge off when I called them – they were accommodating.   The second time, someone may have looked over my shoulder while I was shopping in Chicago.  The bank evidently electronically noticed that my card number was trying to be used in a fraudulent manner, called me (I had just walked in the door from the Chicago trip), and together we blocked the charge, and the bank closed down that credit card, and reissued me a new number.  That was a really proactive, positive example of my community bank in action. 

    So my ‘bad’ experiences toward fraud or identity theft have been out there in retail establishments, rather than via the internet.  Do I use my credit card electronically for internet purchases?  Just ask my poor husband.  You bet I do - for everything from airline tickets to concert tickets, shoes, purses and crafting supplies.  We use one credit card for online purchases, and I reconcile that bill every month, just before I pay it through my bank’s electronic bill pay feature. 

    One of my best friends from college, Nancy, says she likes her bank statements mailed ‘just in case.’  Just in case of what?  What if your mail is stolen from your mailbox?  What if your mailman is Newman (from the Seinfeld show) and chucks his bag full of mail out a window, along with your bank statement?  Some identity theft comes from ‘dumpster diving’ criminals who access  paper records from the trash as well as stealing mail from mailboxes, looking over shoulders at the ATM or in a retail establishment.

    Nancy told me that she has those “annoying to-be-filed piles” of paper in her home.  She also wrote that one of her children’s schools is ‘paperless’ and she loves it – “I can always find what I need on my Blackberry.”  Her other children’s school is not paperless, and she “constantly has papers coming home and I’m going through their binder to find what I need.”  Nancy’s last sentence sums it up, “Hmmmm.”

    The dilemma Baby Boomers are experiencing is being born on the tail end of a paper-filled society and the infancy of the internet.  Change.  It’s hard.

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