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  • Protect Your Email Account

    Thursday, May 10, 2012

    At MutualBank we offer our customers many different ways to communicate with us regarding the products and services offer.  One of those methods is email and we would like to focus some attention to helping you keep your email accounts safe.

    We have seen an increased number of customers who have had their email accounts compromised…in other words someone has gained unauthorized access to an email account.  From there someone can attempt to initiate fraud using your email account.  However, by following some easy steps you can secure your email account to make it less likely to become compromised.

    Steps to securing your email account:

    • Frequently (every 45 to 90 days) change your email account password.
    • Do not click on links inside of an email from an unknown source.
    • Do not write your email password down anywhere visible even in your own home…if you need to write your password down please keep it secured in a wallet or purse.
    • Make sure your computers have virus detection/removal software such as the ones listed below and that they are updated frequently.
      (Many times your Internet Service Provider provides these tools free of charge.)
    • Remember that if something in an email sounds too good to be true…it probably is.
    • Only share your email with friends on social media sites making sure that it’s not visible to everyone on your public profile.

    MutualBank does not endorse the products listed below, but are provided as examples of free anti-virus/malware detection and removal tools.

    http://free.avg.com/us-en/homepage

    http://windows.microsoft.com/en-US/windows/products/security-essentials

    http://www.sophos.com/en-us/products/free-tools.aspx

    Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

  • Are You Creating a Successful Business?

    Tuesday, May 1, 2012

    An important part of a successful business is meaningful, regular communication with your banker. This dialog centers around a budget and first quarter review. Why, you ask? Let me share a quick analogy.

    Picture this . . . its summer vacation.  A family heads off to French Lick (after all, they are good Hoosiers and want to keep their money here in the state!) to enjoy all that vacation has to offer them once they arrive.  As they begin the trip they realize that their primary route is closed due to construction.   The family has no GPS, no paper map, and due to a dead iPhone, they can’t even rely on that technology.  Without any of those tools, they are unsure how to handle the numerous detours, and unforeseen circumstances.  Businesses are just like this family; issues arise that may change the planned course or destination. Without a good map or GPS (a budget and a plan), the business may become unsteady or lose focus on how to reach their destination (business goal).

    What is the business’ plan?  As one of my colleagues says, those who are living off the bottom line will continue to succeed, those that are living off the top line . . .  well, it isn’t as pretty.  So, what can a business person do?   Consider the following steps:

    1. Put a good annual plan into place.
    2. Know where you want the business to go and figure out the mile makers with which you will measure progress
    3. Determine the resources needed to accomplish this plan
    4. Communicate with your CPA, attorney, insurance agent and business banker - help them understand your desired outcome. 

    At the end of the first quarter you may be saying, “Chris, it’s too late, we already are three plus months into the year, we can’t do that now.”  Or maybe the statement is “we put our budget in place, we are one-fourth of the way through the year and we are ‘knocking it out of the park’ we don’t need to worry.”  My response to the first statement is this - it is NEVER too late to budget and plan.  My reaction to the second statement is, “Congratulations! Now, what else can you do to enjoy your trip and ensure you remain on course?” 

    It is never too late to plan your trip and it is never too late to plan for unforeseen circumstances.  Is your trip a bottom line or a top line trip?  If it is the latter, now is the time to consider changing direction and switch to a bottom line perspective.  And if you have questions, make sure that you include your banker in that discussion.  We want to help you live a better life and succeed, because when our clients do well, MutualBank succeeds too.

  • Have You Changed Your Online Banking Password Lately?

    Friday, April 20, 2012

    Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’  Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.

    MutualBank is taking steps to help you protect your financial records accessible online.  In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.

    Please consider changing your password now in order to get used to this new process.  As you change your password we ask that you follow the guidelines listed below in crafting your new password.

    Online Banking Password Requirements

    • Passwords must be at least 8 characters long but less than 17.
    • Passwords must contain at least 1 number.
    • Passwords must contain at least 1 alpha character.
    • Consider using both upper and lower case alpha characters.
    • Consider using special characters such as ‘!, @, $, %, etc.’.
    • Do not use your name, date of birth, maiden name, mother’s maiden name, address, dictionary words, or other easily guessable words for passwords.
    • Instead of writing a complete password down to remember it please consider only writing down a password hint that will help you remember and even then don’t leave this paper laying out in plain view.

    If you need further assistance with changing your password please
    call us at 800-382-8031.

    Check out our Financial Education Center for more articles and calculators to help you live a better life!

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