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MutualBank Online Banking
Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’ Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.
MutualBank is taking steps to help you protect your financial records accessible online. In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.
Please consider changing your password now in order to get used to this new process. As you change your password we ask that you follow the guidelines listed below in crafting your new password.
Online Banking Password Requirements
If you need further assistance with changing your password please
call us at 800-382-8031.
At the end of 2011 the Bank had quite a year. Taking a look back we celebrated 122 years in business – dating back to helping people live better lives since 1889. Since that time a lot has changed – even in 2011 we saw several changes. Outside of celebrating our 122 years, here are a few highlights of 2011. We unveiled our mobile banking application – MutualMobile. We upgraded to an improved electronic statement delivery, and offered a new checking account offering that provides customers with choices to build an account best suited for his, her, or their family’s lifestyle.
The hidden pieces that make all of this happen? The employees. Many employees have dedicated their entire career to MutualBank. In December of 2011, we held our annual years of service breakfast recognizing employees who have worked 5 through 40 years at the Bank.
I started at the bank in 1999 as a part-time teller finishing my degree at Ball State in Telecommunications. I moved to accounting after being a teller for a year. Then, I moved to the loan operations department where I processed loan paper work. Next, I began closing loans. Who knows, I may have even helped you sign the paperwork for your first home!
After closing loans I began using my education and skills learned from previous positions in the Marketing department, communicating in a variety of ways with customers like you. After a couple of years in Marketing I became Manager of the Call Center. I had never been a manager before, but MutualBank believed in me and gave me a chance – a chance many organizations would not have given. This is a testament to MutualBank’s ability to help people grow. As a company that fosters employee development, my part-time teller position took me to where I am today in the organization. As head of training and development I am fortunate to have the opportunity to welcome all new employees.
I tell new employees in orientation, “MutualBank is a great place to work. While I believe that to be true, you’ll have to find out for yourself.” As orientation continues, new employees begin to see exactly what the company really is about. Visiting with a variety of employees, including our President who treats new employees to lunch, employees begin to see a company who cares about its employees.
You, your family, and your friends have the same opportunity. MutualBank is always looking for customer service driven individuals who want to be a part of a great team. I would encourage you to take a look at our open positions and see if there is a career that awaits you. As a college student looking to make it big in the film industry I ended up finding my calling - who knew it would be working at a bank. It is without question, had I not worked at MutualBank, my career would not be what it is today. Similar career opportunities are available for others! If you’re looking for a great place to work, then take a minute to see if you might find a job opportunity with MutualBank. Who knows, maybe you'll be our next 40 year employee!
Got a dream? We’re here to listen!
David Muir came to MutualBank with a dream of a better life. He started 2008 as an unemployed “victim” of the Great Recession but ended the year with a plan for a business of his own. Muir and his wife, Michelle, decided to open a winery. The Mutual team was there to help.
Muir was referred to MutualBank by Alan Steele of the Small Business Development Corporation. Steele served as a mentor while Muir carefully assembled the components of his start-up plan. At the same time, Steele had been meeting with Client Relationship Manager, Vince Turner, to explore potential financing for innovative start-up businesses. The Muirs seemed to be a match.
Not long after, Vince introduced the Muirs to Kathy Sears of the Business Banking department. Kathy recognized the Muirs as strong candidates for an SBA loan. Soon the process was under way. It was not long before the Muirs were breaking ground.
As opening day approached, the partnership between the Muirs and Mutual continued to grow. Business checking accounts, merchant services, business debit cards - Mutual was there every step of the way.
Earlier this year, when the Dunlap financial center, in Goshen, Indiana, hosted a customer appreciation event, Fruit Hills Winery was there to serve! The Muir’s shelves are now stocked with original labels and customers are arriving from three states away to sample their wares.
Two years ago, Mutual told the Muirs to go ahead.
Today, they are living a better life.
Come share your dream with us. We want to hear it.