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Safety and Social Media

Posted by: John Mickle on Wednesday, February 27, 2013 at 12:00:00 am

Social Media sites such as Facebook, Twitter, LinkedIn, Google+, and others have exploded in growth over the last few years.  Most of us have several social media accounts and use them frequently to communicate with others.  As with any online activity, social media does have risks so we do have to follow best practices when using social media sites.

By following these guidelines you can greatly reduce risk in social media:

  • Manage your accounts – make sure that you change your passwords often and don’t use the same password for all social media sites.
  • Secure your accounts – social media sites update security systems frequently so make sure that you periodically review your account security settings and limit the amount of information you share publicly with non-friends.
  • Online scams - Facebook scams such as free gift cards, phony charities, and “watch this amazing video” are all used to trick people into divulging private information to steal identities.  Sites like Facecrooks can help alert you to current scams that are circulating via Facebook.
  • Keep anti-virus/anti-malware applications up to date on your computers and phones.
  • Making friends – Make sure you use caution when accepting new friend requests on social media sites.  We’re seeing an increase of fraudulent social media profiles of people posing to be from companies where they actually don’t work.
  • Verify friend requests from businesses – If you haven’t conducted business with a person requesting friendship then don’t accept the request.  If you are unsure then call the business to verify the person is with that company.
  • If you do call, use the phone number you have on record from a business card or phonebook.  Do not use any information contained within the requesting persons profile as it may be false.
  • MutualBank will not ask for personal, financial, or username and password information over social media channels.
  • If you suspect any of your social media profiles have been compromised, change your password immediately and call the customer support number listed on the social media site to report it.

Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

 

This blog is brought to you by John Mickle of Risk Management and Compliance.

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