Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’  Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.

MutualBank is taking steps to help you protect your financial records accessible online.  In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.

Please consider changing your password now in order to get used to this new process.  As you change your password we ask that you follow the guidelines listed below in crafting your new password.

Online Banking Password Requirements

• Passwords must be at least 8 characters long but less than 17.
• Passwords must contain at least 1 number.
• Passwords must contain at least 1 alpha character.
• Consider using both upper and lower case alpha characters.
• Consider using special characters such as ‘!, @, $, %, etc.’.
• Do not use your name, date of birth, maiden name, mother’s maiden name, address, dictionary words, or other easily guessable words for passwords.
• Instead of writing a complete password down to remember it please consider only writing down a password hint that will help you remember and even then don’t leave this paper laying out in plain view.

If you need further assistance with changing your password please
call us at 800-382-8031.

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