Latest Financial News

Hong Kong resident travels 3,000 miles to fight for democracy

Thursday, October 2, 2014 2:39 am

How far are Hong Kong residents willing to go in their stand for democracy?

MutualBank Secure Login

MutualBank Online Banking

 

Have suggestions or topic requests? Let us know.

  • Email Phishing - Protecting Your Information

    Tuesday, July 9, 2013

    Whether you own a small business or use your home computer for financial activities, you need to be aware of Email Phishing which can ultimately lead to identity theft and corruption of your small business and home computers. 

    What is Email Phishing?
    Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent website that appears legitimate. – United States Computer Emergency Readiness Team (US-CERT)

    Common forms of Email Phishing
    Phishing emails are becoming very personalized posing as your cable company, utilities, credit cards, mobile phone carrier, banks, and many more entities that you do business with on a regular basis.  The most common threat of Email Phishing right now is malware.  If you click on a link inside of an email that was intended for phishing; your computer can become infected with malware.  The malware will attempt to steal your personal information, usernames and passwords to systems such as online banking.

    Trigger events that can lead to Email Phishing
    Here are some trigger events that fraudsters may try to leverage with Phishing Emails.

    • Natural disasters (Hurricanes, tornados, etc.)
    • Political elections
    • Holidays
    • Economic conditions
    • Tax season

    Here are some steps to take in order to protect you against Phishing.

    • Most importantly, do not give username and password information (such as online banking systems) out to anyone.  Many phishing emails try to trick you into entering username and password information into a phony web site.
    • Make sure that email spam/junk filters are turned on and configured properly.  Consult with your email provider or IT specialist for assistance.
    • Do not click on links or open attachments in suspicious looking emails.  Delete them immediately and tag them as spam/junk within your email system.
    • Log into your known sites from your web browser to verify if an email is legitimate as the links in emails can be easily spoofed to go somewhere other than where it looks like it will go.
    • Be leery of unsolicited emails asking for personal information or presenting links to click on in order to update account information, track orders, overdue bills, cancelled ACH/Wire transactions, etc.
    • If something sounds too good to be true, then it probably is.
    • Do not email sensitive information in email unless it is encrypted.  Banks and other businesses should provide secure email systems to communicate regarding account information.
    • Do not store usernames/passwords, account information, SSN numbers, or other personal information in your email systems as if you do become infected with malware it will attempt to scan your email for this information.
    • Make sure that you have anti-malware/virus programs installed on small business and home computers and they are always updated and perform frequent scans.
    • Make sure that you keep other programs such as Java, Adobe programs, Internet browsers, and other online programs updated with the most current patches.
    • More information about Email Phishing and Cybersecurity
    • Here are some good web sites to obtain more information about email phishing.

    Learn more about Phishing through information from the FTC and from the United States Government

    Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

    This blog is brought to you by John Mickle of Risk Management and Compliance with MutualBank. 

  • Keep Your Information Current

    Wednesday, April 24, 2013

    One of the most important things that bank customers can do to help prevent fraud is to keep their contact information current with their financial institutions and credit card providers.  Old email addresses and phone numbers can be used by fraudsters to pose as you in order to defraud you and your bank.  It’s very easy to change email addresses and mobile phone numbers which are used as a primary communication means by most people these days.  Your bank and credit card companies rely on this information to verify transactions to ensure that they are legitimate.  Don’t let outdated contact information enable you to be a fraud victim.

    Here are some tips on keeping your information current with your bank:

    • New address – Make sure you notify your bank as soon as you move in order to keep receiving mailed information such as bank statements.  Also make sure that that you request the US Postal Service to forward your mail from your
      old address.
    • Phone numbers – As mobile and smart phones replace traditional land line based house phones, it’s very important to make sure that your bank is informed if you change and or eliminate a phone number.  If you decide to change mobile phone providers make sure that you are aware you can take your number with you to your new provider.  This can help eliminate the hassle if you wish to retain your phone number.
    • Email Addresses – Email addresses are the easiest contact point to change.  However, this also makes it easier to use a discarded email address for fraud.  Make sure that you keep your email address updated with your bank to avoid missing communication especially if you utilize eStatements. 
    • At MutualBank you can update any of your contact information using Online Banking or calling Customer Support at 800-382-8031.
    • In order to protect you, we will verify all address, email address and phone number changes.
    • If you receive a confirmation of any contact information changes that you did not make, please call Customer Support immediately at 800-382-8031.

    Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

     

    This blog is brought to you by John Mickle of Risk Management and Compliance
    with MutualBank.

MutualBank on Twitter

MutualBank on Facebook

 
 
MutualBank