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Shoppers rejoice! Black Friday is here

Friday, November 28, 2014 12:53 am

The doors are open. The sales are here. It's Black Friday.

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  • Practice Safe Holiday Shopping

    Tuesday, December 4, 2012

    The holiday shopping season is in full swing!  Are you ready?  Do you still have lots of shopping to do?  Have you already shopped on Black Friday, Small Business Saturday, Cyber Monday, or all three?  Chances are that many of us still have plenty of shopping left to do before Christmas and that will be inter-mingled with work and family gatherings as well as travel both short and long trips.

    In the middle of all of this activity, it’s very important to keep track of your holiday spending habits especially when shopping online and travelling over the holidays.  Doing so will help protect your money and reduce the risk of fraudulent transactions occurring.

    Following these guidelines can make your holiday shopping and travel more financially secure:

    • Use a low limit credit card for online shopping.  Your liability is $50 on fraudulent charges using your credit card.
    • Know who you’re shopping with.  Be leery of unknown or obscure shopping websites.  Stick with well-known shopping sites from reputable retailers.
    • If it’s too good to be true…it probably is.  Don’t fall for incredibly cheap or free deals commonly seen on Facebook.
    • Look for the padlock and https on your Internet browser window.  Secure online shopping sites should use the SSL (Secure Sockets Layer) technology for securing online transactions.  You should see a padlock icon at the bottom or top of the browser status bars that you are using and https in the address bar.
    • Make sure that computers and smart phones used for online shopping are patched with the most up to date software.
    • Try not to conduct online shopping on public WiFi networks.
    • Use anti-virus / anti-malware software on your PC and smart phones and make sure they are updated.  This can help prevent a virus infection if you happen to end up on a bogus shopping site.
    • Make sure you use online banking to check your shopping activity and don’t wait for a mailed statement to arrive to verify online shopping activity. By the way, have you signed up for MutualBank’s online banking?  Learn how to get started.
    • Use your statements, MutualMobile or MutualBank’s Personal Online Banking to review transactions…are you signed up for eStatements yet?  Get your statements quicker via email!
    • View your cleared checks to make sure they were not altered in any way to change the payees or dollar amounts.
    • If you swipe your card, check the card reader especially on gas pumps, ATMs, and other self-service payment terminals for card skimming devices…see ABC News “Credit Card Skimming Tips To Protect Yourself” for more information.  It is simple…just lightly tug on the card reader to ensure that it’s secure before swiping your card.  A card skimming device will easily pull off as it’s usually taped or lightly glued on top of the existing card reader.  If the reader pulls off do not use the machine and report it immediately to authorities. 
    • Travelling over the holidays and planning on using your MutualBank debit card?  Make sure you Call Before You Travel to ensure uninterrupted debit card use!

    Remember that you are the best defense against online shopping fraud!  If you suspect that you have been scammed please call MutualBank Customer Support at 800-382-8031. Also please report any online fraud to the Internet Crime Complaint Center.

    Have a safe and happy holiday season from MutualBank, helping you live a better life!

     

    This post is written by John Mickle, Risk Management and Compliance at MutualBank

  • Email Phishing - Protecting Your Home and Small Business Computers

    Monday, November 5, 2012

    Whether you own a small business or use your home computer for financial activities, you need to be aware of Email Phishing which can ultimately lead to identity theft and corruption of your small business and home computers. 

    What is Email Phishing?
    Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent website that appears legitimate. – United States Computer Emergency Readiness Team (US-CERT)

    Common forms of Email Phishing
    Phishing emails are becoming very personalized posing as your cable company, utilities, credit cards, mobile phone carrier, banks, and many more entities that you do business with on a regular basis.  The most common threat of Email Phishing right now is malware.  If you click on a link inside of an email that was intended for phishing; your computer can become infected with malware.  The malware will attempt to steal your personal information, usernames and passwords to systems such as online banking.

    Trigger events that can lead to Email Phishing
    Here are some trigger events that fraudsters may try to leverage with Phishing Emails.

    • Natural disasters (Hurricane Sandy, Southern Indiana tornados)
    • Political elections
    • Holidays
    • Economic conditions
    • Tax season

    Here are some steps to take in order to protect you against Phishing.

    • Make sure that email spam/junk filters are turned on and configured properly.  Consult with your email provider or IT specialist for assistance.
    • Do not click on links or open attachments in suspicious looking emails.  Delete them immediately and tag them as spam/junk within your email system.
    • Log into your known sites from your web browser to verify if an email is legitimate as the links in emails can be easily spoofed to go somewhere other than where it looks like it will go.
    • Be leery of unsolicited emails asking for personal information or presenting links to click on in order to update account information, track orders, overdue bills, cancelled ACH/Wire transactions, etc.
    • If something sounds too good to be true, then it probably is.
    • Do not email sensitive information in email unless it is encrypted.  Banks and other businesses should provide secure email systems to communicate regarding account information.
    • Do not store usernames/passwords, account information, SSN numbers, or other personal information in your email systems as if you do become infected with malware it will attempt to scan your email for this information.
    • Make sure that you have anti-malware/virus programs installed on small business and home computers and they are always updated and perform frequent scans.
    • Make sure that you keep other programs such as Java, Adobe programs, Internet browsers, and other online programs updated with the most current patches.

    More information about Email Phishing and Cybersecurity
    Here are some good web sites to obtain more information about email phishing.

    http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt127.shtm
    http://www.us-cert.gov/nav/report_phishing.html
    http://www.dhs.gov/cybersecurity

    Information about anti-malware programs
    MutualBank does not endorse the products listed below and are provided as examples of free anti-virus/malware detection and removal tools.

    http://free.avg.com/us-en/homepage
    http://windows.microsoft.com/en-US/windows/products/security-essentials
    http://www.sophos.com/en-us/products/free-tools.aspx

    Remember, you can call us anytime. Let us know if you have questions or concerns for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

  • Using Social Media? Protect Yourself Against Fraud.

    Tuesday, October 9, 2012

    Social media is great! We love to post our pictures, chat with friends and connect with companies and people with which we may have lost touch. However, we need to make sure that what we put on social media doesn't affect our security.

    I'm sure you're asking me, "how could this happen?" Let me give you a hypothetical example.

    Mary Jones has accounts at her local bank. She loves her online banking and bill pay for its convenience. Mary is a busy mother who doesn't have time to write checks and send in payments. Her local bank, who is very security minded, makes Mary set up security questions on her account so they can verify if Mary is the one accessing her account. Mary is very busy so she just does the normal security questions, mother's maiden name, etc. She doesn't want to, nor has time to think about it too much. Mary also loves social media and puts pictures of her family and pets on social media. 

    One day Mary goes online to check her balance and realizes money is missing. What happened? Did she leave her debit card somewhere? No, it's still in her purse! What happened?

    What happened is that Mary chose easy passwords and security questions/answers. A cyber thief figured out Mary's password was her dog's name. And when Mary changed her passwords as her bank advised, the thief was able to get the new one because he knew the security questions. How did he get them, you ask? Her social media account! Remember, she posted pictures of her dog and of her mother, tagging her in the photos, which shows her mother's maiden name!

    So what do you do? Get rid of your computer? Live like a hermit? No, I'm not suggesting anything that drastic. Here are a few tips:

    • When choosing or creating security questions, make them something people don't know and won't know about you. (Consider providing a different answer to the security question than what the correct answer would be.)
    • Make your passwords difficult to crack. Use letters and characters. Check and change them often. 
    • Be careful what you post on social media. Talking about your family is certainly OK, but if something you are posting is an answer to your security question, think again before you post.

    Everyone loves social media. It truly is a great tool for connecting with others. But, with just a little work, you can make it safer and help protect against fraud. 

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