Here's a holiday travel tip for you: Don't try to board an airplane with a gun in your carry-on.
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MutualBank Online Banking
At MutualBank we offer our customers many different ways to communicate with us regarding the products and services offer. One of those methods is email and we would like to focus some attention to helping you keep your email accounts safe.
We have seen an increased number of customers who have had their email accounts compromised…in other words someone has gained unauthorized access to an email account. From there someone can attempt to initiate fraud using your email account. However, by following some easy steps you can secure your email account to make it less likely to become compromised.
Steps to securing your email account:
MutualBank does not endorse the products listed below, but are provided as examples of free anti-virus/malware detection and removal tools.
Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email firstname.lastname@example.org.
Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’ Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.
MutualBank is taking steps to help you protect your financial records accessible online. In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.
Please consider changing your password now in order to get used to this new process. As you change your password we ask that you follow the guidelines listed below in crafting your new password.
Online Banking Password Requirements
If you need further assistance with changing your password please
call us at 800-382-8031.
When you shop online do you know where you’re shopping? According to the National Consumers League, online shopping is #3 for overall scams and #1 for Internet scams. That would imply that online shopping is a very risky activity. However, there are ways you can still shop online in a safe manner.
Following these guidelines can make your online shopping more secure:
Remember that you are the best defense against online shopping fraud! If you suspect that you have been scammed please call the MutualBank customer support at 800-382-8031.
Also please report any online fraud to Internet Crime Complaint Center.
What is social engineering?
CSO Magazine defines Social Engineering:
“Social engineering is essentially the art of gaining access to buildings, systems or data by exploiting human psychology, rather than by breaking in or using technical hacking techniques. For example, instead of trying to find a software vulnerability, a social engineer might call an employee and pose as an information technology (IT) support person, trying to trick the employee into divulging his password.”
– CSO November 2011
Social Engineering can take on many forms and fraudsters can be very successful using this method since it is very low tech and costs very little (if any) money to do. When it comes to banking online, it's even more important to understand the risks and how to keep your information safe and secure.
Here are some common methods of social engineering:
Protect yourself from social engineering:
At MutualBank, we strive to keep you educated of new scams or frauds. For more information about protecting yourself visit our Alerts and Security information.
Visit our Alerts anytime at bankwithmutual.com and click on "Alerts and Security".
MutualBank customers can always call 800-382-8031 to report any instances of fraud or suspicious calls. Together we're working with you to keep your information safe.
You’ve made it through Thanksgiving, Black Friday, Cyber Monday, holiday gift exchanges, holiday dinners, family gatherings, post-holiday sales, gift returns, refunds, exchanges and you ask yourself now what? Well, there’s no doubt that during all of the holiday festivities that you have most likely used your MutualBank debit cards, credit cards, and checks.
You’ve probably used your MutualBank financial tools more over the last several weeks than the previous couple of months put together. This means unfortunately there are more opportunities for fraud to occur during the holiday season. Fraudsters and hackers are always attempting to get bank account information, especially during the holidays. One of the most important resources MutualBank has are our customers. That's why you will see us continue in the fight to protect consumers against fraud.
You are part of our front line defense against consumer financial fraud. Our job is to make sure that our customers, like you, are informed to protect their financial assets against fraud. A simple first step is to make sure that you know your spending habits. The easiest way you can do this is to carefully review your bank and credit card statements that cover the holiday time period.
Tips on reviewing your holiday spending:
If you are a victim of online fraud you should also file a complaint at the Internet Crime Complaint Center.
Like what you read today? Stay tuned. At the beginning of every month, we’ll provide you with new security tips. Just one more way we’re trying to help you live a better life!