Latest Financial News

Why are America's biggest businesses struggling?

Thursday, October 30, 2014 7:56 am

America loves a good comeback story. Especially when the stock market is the protagonist.

MutualBank Secure Login

MutualBank Online Banking

 

Have suggestions or topic requests? Let us know.

  • Protect Your Email Account

    Thursday, May 10, 2012

    At MutualBank we offer our customers many different ways to communicate with us regarding the products and services offer.  One of those methods is email and we would like to focus some attention to helping you keep your email accounts safe.

    We have seen an increased number of customers who have had their email accounts compromised…in other words someone has gained unauthorized access to an email account.  From there someone can attempt to initiate fraud using your email account.  However, by following some easy steps you can secure your email account to make it less likely to become compromised.

    Steps to securing your email account:

    • Frequently (every 45 to 90 days) change your email account password.
    • Do not click on links inside of an email from an unknown source.
    • Do not write your email password down anywhere visible even in your own home…if you need to write your password down please keep it secured in a wallet or purse.
    • Make sure your computers have virus detection/removal software such as the ones listed below and that they are updated frequently.
      (Many times your Internet Service Provider provides these tools free of charge.)
    • Remember that if something in an email sounds too good to be true…it probably is.
    • Only share your email with friends on social media sites making sure that it’s not visible to everyone on your public profile.

    MutualBank does not endorse the products listed below, but are provided as examples of free anti-virus/malware detection and removal tools.

    http://free.avg.com/us-en/homepage

    http://windows.microsoft.com/en-US/windows/products/security-essentials

    http://www.sophos.com/en-us/products/free-tools.aspx

    Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

  • Have You Changed Your Online Banking Password Lately?

    Friday, April 20, 2012

    Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’  Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.

    MutualBank is taking steps to help you protect your financial records accessible online.  In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.

    Please consider changing your password now in order to get used to this new process.  As you change your password we ask that you follow the guidelines listed below in crafting your new password.

    Online Banking Password Requirements

    • Passwords must be at least 8 characters long but less than 17.
    • Passwords must contain at least 1 number.
    • Passwords must contain at least 1 alpha character.
    • Consider using both upper and lower case alpha characters.
    • Consider using special characters such as ‘!, @, $, %, etc.’.
    • Do not use your name, date of birth, maiden name, mother’s maiden name, address, dictionary words, or other easily guessable words for passwords.
    • Instead of writing a complete password down to remember it please consider only writing down a password hint that will help you remember and even then don’t leave this paper laying out in plain view.

    If you need further assistance with changing your password please
    call us at 800-382-8031.

    Check out our Financial Education Center for more articles and calculators to help you live a better life!

  • Online Shopping - Safeguarding Your Account.

    Thursday, March 1, 2012

    When you shop online do you know where you’re shopping?  According to the National Consumers League, online shopping is #3 for overall scams and #1 for Internet scams.  That would imply that online shopping is a very risky activity.  However, there are ways you can still shop online in a safe manner.

    Following these guidelines can make your online shopping more secure:

    • Use a low limit credit card for online shopping.  Your liability is $50 on fraudulent charges using your credit card.
    • Know with whom you’re shopping.  Be leery of unknown or obscure shopping websites.
    • Stick with well-known shopping sites from reputable retailers.
    • If it’s too good to be true…it probably is.
    • Look for the padlock.  Secure online shopping sites should use the SSL (Secure Sockets Layer) technology for securing online transactions.  You should see a padlock icon at the bottom or top of the browser status bars that you are using.
    • Use anti-virus / anti-malware software on your PC.  This can prevent a virus infection if you happen to end up on a bogus shopping site.
    • Make sure you use online banking to check your shopping activity and don’t wait for your statement to verify online shopping activity.
      (Side note: Have you signed up for MutualBank’s online bankingSign Up today!)

    Remember that you are the best defense against online shopping fraud!  If you suspect that you have been scammed please call the MutualBank customer support at 800-382-8031.

    Also please report any online fraud to Internet Crime Complaint Center


  • Social Engineering...Don't Be Fooled and Keep Your Banking Information Safe!

    Monday, January 30, 2012

    What is social engineering? 

    CSO Magazine defines Social Engineering:

    “Social engineering is essentially the art of gaining access to buildings, systems or data by exploiting human psychology, rather than by breaking in or using technical hacking techniques. For example, instead of trying to find a software vulnerability, a social engineer might call an employee and pose as an information technology (IT) support person, trying to trick the employee into divulging his password.”
    – CSO November 2011

    Social Engineering can take on many forms and fraudsters can be very successful using this method since it is very low tech and costs very little (if any) money to do. When it comes to banking online, it's even more important to understand the risks and how to keep your information safe and secure.

    Here are some common methods of social engineering: 

    • Posing as a bank employee and calling you to trick you into divulging your personal financial information.
    • Posing as a relative calling you to say that your nephew, cousin, aunt, etc. has been stranded in Europe and needs money wired to them in order to get back home.
    • Facebook or Twitter scams such as free gift cards, phony charities, “watch this amazing video” are all used to trick people into again divulging private information to steal identities.

    Protect yourself from social engineering:

    • MutualBank will not call or email you asking for personal, financial, or username and password information.
    • If you are suspect of a call you’ve received, insist on calling back with the published phone number of MutualBank or in the case of a relative the number that is known to you.
    • If it’s too good to be true…it probably is. Be very leery of extremely cheap or free products / services advertised on Facebook, Twitter or other social media sites.

    At MutualBank, we strive to keep you educated of new scams or frauds.  For more information about protecting yourself visit our Alerts and Security information.  
    Visit our Alerts anytime at bankwithmutual.com and click on "Alerts and Security". 

    MutualBank customers can always call 800-382-8031 to report any instances of fraud or suspicious calls. Together we're working with you to keep your information safe.

  • Now That The Holidays Are Over...

    Tuesday, January 3, 2012

    You’ve made it through Thanksgiving, Black Friday, Cyber Monday, holiday gift exchanges, holiday dinners, family gatherings, post-holiday sales, gift returns, refunds, exchanges and you ask yourself now what?  Well, there’s no doubt that during all of the holiday festivities that you have most likely used your MutualBank debit cards, credit cards, and checks.

    You’ve probably used your MutualBank financial tools more over the last several weeks than the previous couple of months put together.  This means unfortunately there are more opportunities for fraud to occur during the holiday season.  Fraudsters and hackers are always attempting to get bank account information, especially during the holidays. One of the most important resources MutualBank has are our customers. That's why you will see us continue in the fight to protect consumers against fraud. 

    You are part of our front line defense against consumer financial fraud.  Our job is to make sure that our customers, like you, are informed to protect their financial assets against fraud.  A simple first step is to make sure that you know your spending habits.  The easiest way you can do this is to carefully review your bank and credit card statements that cover the holiday time period.

    Tips on reviewing your holiday spending:

    • Use your statements or MutualBank’s Personal Online Banking…are you signed up for eStatements yet?  
    • Look for extra charges from retailers that you visited.
    • Pay close attention to your online purchase listings. 
    • View your cleared checks to make sure that they were not altered in any way to change the payees or dollar amounts.
    • If you see any debits or charges on your statements that look suspicious please notify our Customer Support area immediately by email or by calling 800-382-8031. Additionally, we welcome you to stop by any of our locations!

    If you are a victim of online fraud you should also file a complaint at the Internet Crime Complaint Center

    Like what you read today? Stay tuned. At the beginning of every month, we’ll provide you with new security tips. Just one more way we’re trying to help you live a better life!

MutualBank on Twitter

MutualBank on Facebook

 
 
MutualBank