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  • Wealth of Knowledge Newsletter

    Published Thursday, July 11, 2013

    The MutualWealth Management Group semi-annual Wealth of Knowledge Newsletter is now available for viewing. You will find articles such as: Are Stocks Overvalued? Economic and Market Review and Outlook: 2013 Retirement Plan Services: Four Saving Myths Signs of the Times: Housing Recovery If you have questions or would like to meet with us, please more»
  • MutualBank Announced as a Top Community Bank Leader in Social Media

    Published Friday, July 5, 2013

    Washington, D.C. (July 1, 2013)—The Independent Community Bankers of America® (ICBA) today released the Top 50 Community Bank Leaders in Social Media and the Top 20 Community Banker Influencers on Twitter. These rankings, which are the first of their kind, highlight the community bank social media trailblazers among the financial industry. more»
  • We're Hiring!

    Published Thursday, June 27, 2013

    Are you looking for a new career? Are you looking for a job while you're in college? Last week, we had a successful job fair in Warsaw and Mishawaka, Indiana. We interviewed nearly 70 candidates looking for jobs. Despite such a great turnout, we're still looking for folks to join our team in Muncie, Wabash, Elkhart, Warsaw, Mishawaka and Syracuse. We have more»
  • Job Fair Today in Warsaw

    Published Friday, June 21, 2013

    We are looking motivated people to join our team in Warsaw, Indiana! If you are passionate about providing high-quality service to customers and coworkers and serving your community, then your team is waiting. Join us today at 219 W. Market Street in Warsaw as we conduct open interviews for teller positions. We will be interviewing from 11am to 6pm. Take more»
  • Wabash Financial Center - Reopened!

    Published Friday, June 14, 2013

    After the storms Wednesday evening and losing power, our Wabash Financial Center has reopened. We look forward to serving you. Remember, you can bank anytime online or through MutualMobile. Connect with us on Facebook or Twitter to stay up to date on unexpected closings.
  • Wabash Financial Center - Closed

    Published Thursday, June 13, 2013

    We are sorry for the inconvenience this may cause, but our Wabash Financial Center is currently without power and closed. As soon as power is restored, we will open the Financial Center. Nearby Financial Centers that are open and ready to serve you are in Marion, Indiana. Bank anytime online or through MutualMobile. Check back here or on Facebook or more»
  • MutualBank Website - Maintenance Complete

    Published Monday, May 6, 2013

    Thank you for your patience! We had maintenance scheduled for the website overnight last night and into this morning (5/6/2013). The maintenance is now complete. We do not believe there was impact to you, the customer. If you have questions or problems, though, please let us know! You can email Customer Support at customersupport@bankwithmutual.com or more»
  • MutualBank Website - Scheduled Maintenance

    Published Friday, May 3, 2013

    The MutualBank website is scheduled for maintenance this Sunday into Monday morning, May 5th and May 6th. Maintenance is scheduled to begin on Monday, May 6th at 1am. During this maintenance, it is possible the website will be unavailable. We have made every effort possible, in preparation to ensure the website is available during this time. If the website more»
Items 49-56 of 106

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Mutual News
  • Josh Kent appointed as LPL Financial Advisor at MutualBank

    MISHAWAKA, INDIANA – MutualBank and LPL Financial...

    Monday, February 1, 2016

    READ ARTICLE

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Mutual Blog

What Should You Do If Your Email Account is Hacked?

We have seen an increased number of customers who have had their email accounts hacked…in other words someone has gained unauthorized access to an email account and may attempt to commit fraud using your email account.

Signs that your email account might be hacked:

  • You cannot get logged into your email account and/or not able to reset your password.
  • Your friends report to you that they are getting strange or large numbers of email from you.
  • Your inbox is full of message failure notices that you didn’t send.
  • There are messages in your Sent, Draft or Outbox folders that you don’t recognize.
  • Your email signature lines have changed…look for additional links and odd phone numbers listed.
  • Your contact list has been deleted and/or there are contacts you don’t recognize.
  • You’re not getting any email messages at all.

What to do if you suspect your email account is hacked:

  • Change your password…if you are unable to do so call your email provider immediately…be prepared to supply additional verification to them on who you are.
  • Notify folks in your address book to be on the lookout for spam and phishing type emails from you.
  • Notify your bank immediately that your email account has been compromised so they can be on the lookout for fraudulent account transaction requests…do this even if you don’t bank via the Internet.
  • Consider closing the email account out and establishing a new email address.
  • Consider having a backup email account that you don’t publish to anyone in order to have a means to communicate via email and some providers offer password recovery services to backup primary email accounts.

Steps to protecting your email account:

  • Frequently (at least every 90 days) change your email account password.
  • Do not store any passwords in email especially passwords to Internet banking.
  • Do not store account numbers or account statements in email folders.  Store them offline on your computer and back them up preferably to a separate disk drive.
  • Review your bank accounts activity online at least weekly looking for suspicious transactions.
  • Empty the trash folder when you close email.
  • Do not click on links inside of an email from an unknown source.
  • Make sure your computers have virus/malware detection/removal software that is updated frequently.
    (Many times your Internet Service Provider provides these tools free of charge.)
  • Remember that if something in an email sounds too good to be true…it probably is.
  • Only share your email with friends on social media sites making sure that it’s not visible to everyone on your public profile.

Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

Tuesday, July 31, 2012

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Announcing a new App!

Do you have a smartphone? According to this blog I stumbled upon, there are 91.4 million smartphones in the United States.

Advantages of a smartphone include:

  1. Accessing whatever you want
  2. Whenever you want
  3. And in a readable format

Mobile apps are the key to accomplishing those three things. There is a mobile app for everything from banking to calorie counters. There are apps for helping you identify the constellations and even for finding the cheapest gas near you.

So if there is an app for nearly everything, wouldn't you want an app for your favorite reward program?

We are excited to share with you an app that will help you manage your
UChoose Loyalty Rewards! With the UChoose Rewards app, you can:

  • View your point totals
  • Redeem points for items UChoose
  • Scan items to see if they're available through UChoose Rewards
    (And even find the closest place and lowest price!)
  • Redeem eCertificates on your phone and in the store!
    The cashier can scan your phone!

Not only do you get UChoose Loyalty Rewards, but now you can choose when and where you manage your points all through the UChoose Rewards app!

Need a last minute gift, but want to use your UChoose points? Go to the app, redeem your points for an eCertificate, then redeem the eCertificate in the store!
In a matter of minutes, you can manage it all!

Download the app today! It's free! The app is available for iPhones and Android models. Simply go to iTunes or Google Play and download the
UChoose Rewards app today! 

Friday, June 29, 2012

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I'm a Baby Boomer & Change is Hard.

I asked several friends, both FaceBook and non-FaceBookers, if they use electronic banking, bill pay, &/or electronic bank statements.  Many of the FaceBookers do – not surprising.  Some of my other friends don’t, and a few suggested they worry about having identity stolen or a lack of ‘trust’ for the internet. 

Is the security of hard copy checks, in-store credit or debit purchases, and mail better?  I wonder if my friends use their debit/credit cards in stores, where others have access to them.   The only times I have had anything manipulated or stolen, was in a restaurant where a shady waitress evidently swiped my credit card twice, and had a nice meal.  The credit card company took that charge off when I called them – they were accommodating.   The second time, someone may have looked over my shoulder while I was shopping in Chicago.  The bank evidently electronically noticed that my card number was trying to be used in a fraudulent manner, called me (I had just walked in the door from the Chicago trip), and together we blocked the charge, and the bank closed down that credit card, and reissued me a new number.  That was a really proactive, positive example of my community bank in action. 

So my ‘bad’ experiences toward fraud or identity theft have been out there in retail establishments, rather than via the internet.  Do I use my credit card electronically for internet purchases?  Just ask my poor husband.  You bet I do - for everything from airline tickets to concert tickets, shoes, purses and crafting supplies.  We use one credit card for online purchases, and I reconcile that bill every month, just before I pay it through my bank’s electronic bill pay feature. 

One of my best friends from college, Nancy, says she likes her bank statements mailed ‘just in case.’  Just in case of what?  What if your mail is stolen from your mailbox?  What if your mailman is Newman (from the Seinfeld show) and chucks his bag full of mail out a window, along with your bank statement?  Some identity theft comes from ‘dumpster diving’ criminals who access  paper records from the trash as well as stealing mail from mailboxes, looking over shoulders at the ATM or in a retail establishment.

Nancy told me that she has those “annoying to-be-filed piles” of paper in her home.  She also wrote that one of her children’s schools is ‘paperless’ and she loves it – “I can always find what I need on my Blackberry.”  Her other children’s school is not paperless, and she “constantly has papers coming home and I’m going through their binder to find what I need.”  Nancy’s last sentence sums it up, “Hmmmm.”

The dilemma Baby Boomers are experiencing is being born on the tail end of a paper-filled society and the infancy of the internet.  Change.  It’s hard.

Monday, June 11, 2012

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What Does Memorial Day Mean to You?

Memorial Day is one of those holidays that mean different things to different people.  To some it is the time to remember those that have given their lives to serve our country. To others, it’s a time to remember those we love who have passed on.  To most of us, though, Memorial Day weekend is a long weekend and one that indicates the beginning of summer.  Whatever reason you celebrate this holiday, it’s a good time of year to think of your financial health and future plans.

As you water-ski, you might not be thinking about your 401K or the bank CD in which you have invested.  But half way through the calendar year is a good time to make an appointment with someone that can give you a “check-up” on your money and how it is working for you. 

Here is a short checklist of things to take with you as you discuss your financial future:

  • Bank Statements- Your financial advisor will need to see your total financial picture to give you advice that is best for you.
  • Other investment statements- Again, a total picture will help your trusted advisor give you the best advice.
  • Detailed plans on your future. Where do you see yourself in 5, 10, 15 and 20 years? Is your money helping you reach those checkpoints?

What does that last one mean? Have you ever tried to reach a destination without directions? It’s not easy. Similarly, your financial goals need a compass and the compass is you.   It’s important to think about and discuss your future.  Most people spend more time planning their vacation than they do their retirement.  So, if you want to retire in 10 years or in 30, your advisor will need to know that so they can design a plan that works for you. 

Memorial Day weekend is certainly a fun weekend, but can also be a profitable one if you use it as a milestone towards your financial future!  

Sunday, May 27, 2012

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Protect Your Email Account

At MutualBank we offer our customers many different ways to communicate with us regarding the products and services offer.  One of those methods is email and we would like to focus some attention to helping you keep your email accounts safe.

We have seen an increased number of customers who have had their email accounts compromised…in other words someone has gained unauthorized access to an email account.  From there someone can attempt to initiate fraud using your email account.  However, by following some easy steps you can secure your email account to make it less likely to become compromised.

Steps to securing your email account:

  • Frequently (every 45 to 90 days) change your email account password.
  • Do not click on links inside of an email from an unknown source.
  • Do not write your email password down anywhere visible even in your own home…if you need to write your password down please keep it secured in a wallet or purse.
  • Make sure your computers have virus detection/removal software such as the ones listed below and that they are updated frequently.
    (Many times your Internet Service Provider provides these tools free of charge.)
  • Remember that if something in an email sounds too good to be true…it probably is.
  • Only share your email with friends on social media sites making sure that it’s not visible to everyone on your public profile.

MutualBank does not endorse the products listed below, but are provided as examples of free anti-virus/malware detection and removal tools.

http://free.avg.com/us-en/homepage

http://windows.microsoft.com/en-US/windows/products/security-essentials

http://www.sophos.com/en-us/products/free-tools.aspx

Remember, you can call us anytime. Let us know if you have questions or concern for your bank accounts. Call 800-382-8031or email customersupport@bankwithmutual.com.

Thursday, May 10, 2012

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Are You Creating a Successful Business?

An important part of a successful business is meaningful, regular communication with your banker. This dialog centers around a budget and first quarter review. Why, you ask? Let me share a quick analogy.

Picture this . . . its summer vacation.  A family heads off to French Lick (after all, they are good Hoosiers and want to keep their money here in the state!) to enjoy all that vacation has to offer them once they arrive.  As they begin the trip they realize that their primary route is closed due to construction.   The family has no GPS, no paper map, and due to a dead iPhone, they can’t even rely on that technology.  Without any of those tools, they are unsure how to handle the numerous detours, and unforeseen circumstances.  Businesses are just like this family; issues arise that may change the planned course or destination. Without a good map or GPS (a budget and a plan), the business may become unsteady or lose focus on how to reach their destination (business goal).

What is the business’ plan?  As one of my colleagues says, those who are living off the bottom line will continue to succeed, those that are living off the top line . . .  well, it isn’t as pretty.  So, what can a business person do?   Consider the following steps:

  1. Put a good annual plan into place.
  2. Know where you want the business to go and figure out the mile makers with which you will measure progress
  3. Determine the resources needed to accomplish this plan
  4. Communicate with your CPA, attorney, insurance agent and business banker - help them understand your desired outcome. 

At the end of the first quarter you may be saying, “Chris, it’s too late, we already are three plus months into the year, we can’t do that now.”  Or maybe the statement is “we put our budget in place, we are one-fourth of the way through the year and we are ‘knocking it out of the park’ we don’t need to worry.”  My response to the first statement is this - it is NEVER too late to budget and plan.  My reaction to the second statement is, “Congratulations! Now, what else can you do to enjoy your trip and ensure you remain on course?” 

It is never too late to plan your trip and it is never too late to plan for unforeseen circumstances.  Is your trip a bottom line or a top line trip?  If it is the latter, now is the time to consider changing direction and switch to a bottom line perspective.  And if you have questions, make sure that you include your banker in that discussion.  We want to help you live a better life and succeed, because when our clients do well, MutualBank succeeds too.

Tuesday, May 1, 2012

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Have You Changed Your Online Banking Password Lately?

Yes, it’s the familiar question many of us get in today’s world of technology…‘Have you changed your password lately?’  Recognizing that it can be challenging to change passwords often it is however something that is necessary to help prevent financial fraud.

MutualBank is taking steps to help you protect your financial records accessible online.  In October of 2012 MutualBank Online Banking customers will be required to change their Online Banking passwords every 180 days.

Please consider changing your password now in order to get used to this new process.  As you change your password we ask that you follow the guidelines listed below in crafting your new password.

Online Banking Password Requirements

  • Passwords must be at least 8 characters long but less than 17.
  • Passwords must contain at least 1 number.
  • Passwords must contain at least 1 alpha character.
  • Consider using both upper and lower case alpha characters.
  • Consider using special characters such as ‘!, @, $, %, etc.’.
  • Do not use your name, date of birth, maiden name, mother’s maiden name, address, dictionary words, or other easily guessable words for passwords.
  • Instead of writing a complete password down to remember it please consider only writing down a password hint that will help you remember and even then don’t leave this paper laying out in plain view.

If you need further assistance with changing your password please
call us at 800-382-8031.

Check out our Financial Education Center for more articles and calculators to help you live a better life!

Friday, April 20, 2012

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MutualBank - A Great Place to Work

At the end of 2011 the Bank had quite a year. Taking a look back we celebrated 122 years in business – dating back to helping people live better lives since 1889.  Since that time a lot has changed – even in 2011 we saw several changes. Outside of celebrating our 122 years, here are a few highlights of 2011. We unveiled our mobile banking applicationMutualMobile. We upgraded to an improved electronic statement delivery, and offered a new checking account offering that provides customers with choices to build an account best suited for his, her, or their family’s lifestyle.

The hidden pieces that make all of this happen? The employees. Many employees have dedicated their entire career to MutualBank. In December of 2011, we held our annual years of service breakfast recognizing employees who have worked 5 through 40 years at the Bank.

I started at the bank in 1999 as a part-time teller finishing my degree at Ball State in Telecommunications. I moved to accounting after being a teller for a year. Then, I moved to the loan operations department where I processed loan paper work. Next, I began closing loans. Who knows, I may have even helped you sign the paperwork for your first home!

After closing loans I began using my education and skills learned from previous positions in the Marketing department, communicating in a variety of ways with customers like you. After a couple of years in Marketing I became Manager of the Call Center. I had never been a manager before, but MutualBank believed in me and gave me a chance – a chance many organizations would not have given. This is a testament to MutualBank’s ability to help people grow. As a company that fosters employee development, my part-time teller position took me to where I am today in the organization. As head of training and development I am fortunate to have the opportunity to welcome all new employees.

I tell new employees in orientation, “MutualBank is a great place to work. While I believe that to be true, you’ll have to find out for yourself.” As orientation continues, new employees begin to see exactly what the company really is about. Visiting with a variety of employees, including our President who treats new employees to lunch, employees begin to see a company who cares about its employees.

You, your family, and your friends have the same opportunity. MutualBank is always looking for customer service driven individuals who want to be a part of a great team. I would encourage you to take a look at our open positions and see if there is a career that awaits you. As a college student looking to make it big in the film industry I ended up finding my calling - who knew it would be working at a bank. It is without question, had I not worked at MutualBank, my career would not be what it is today. Similar career opportunities are available for others! If you’re looking for a great place to work, then take a minute to see if you might find a job opportunity with MutualBank. Who knows, maybe you'll be our next 40 year employee!

Tuesday, April 10, 2012

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News

Subscribe to our News

News

  • Wealth of Knowledge Newsletter

    Published Thursday, July 11, 2013

    The MutualWealth Management Group semi-annual Wealth of Knowledge Newsletter is now available for viewing. You will find articles such as: Are Stocks Overvalued? Economic and Market Review and Outlook: 2013 Retirement Plan Services: Four Saving Myths Signs of the Times: Housing Recovery If you have questions or would like to meet with us, please more»
  • MutualBank Announced as a Top Community Bank Leader in Social Media

    Published Friday, July 5, 2013

    Washington, D.C. (July 1, 2013)—The Independent Community Bankers of America® (ICBA) today released the Top 50 Community Bank Leaders in Social Media and the Top 20 Community Banker Influencers on Twitter. These rankings, which are the first of their kind, highlight the community bank social media trailblazers among the financial industry. more»
  • We're Hiring!

    Published Thursday, June 27, 2013

    Are you looking for a new career? Are you looking for a job while you're in college? Last week, we had a successful job fair in Warsaw and Mishawaka, Indiana. We interviewed nearly 70 candidates looking for jobs. Despite such a great turnout, we're still looking for folks to join our team in Muncie, Wabash, Elkhart, Warsaw, Mishawaka and Syracuse. We have more»
  • Job Fair Today in Warsaw

    Published Friday, June 21, 2013

    We are looking motivated people to join our team in Warsaw, Indiana! If you are passionate about providing high-quality service to customers and coworkers and serving your community, then your team is waiting. Join us today at 219 W. Market Street in Warsaw as we conduct open interviews for teller positions. We will be interviewing from 11am to 6pm. Take more»
  • Wabash Financial Center - Reopened!

    Published Friday, June 14, 2013

    After the storms Wednesday evening and losing power, our Wabash Financial Center has reopened. We look forward to serving you. Remember, you can bank anytime online or through MutualMobile. Connect with us on Facebook or Twitter to stay up to date on unexpected closings.
  • Wabash Financial Center - Closed

    Published Thursday, June 13, 2013

    We are sorry for the inconvenience this may cause, but our Wabash Financial Center is currently without power and closed. As soon as power is restored, we will open the Financial Center. Nearby Financial Centers that are open and ready to serve you are in Marion, Indiana. Bank anytime online or through MutualMobile. Check back here or on Facebook or more»
  • MutualBank Website - Maintenance Complete

    Published Monday, May 6, 2013

    Thank you for your patience! We had maintenance scheduled for the website overnight last night and into this morning (5/6/2013). The maintenance is now complete. We do not believe there was impact to you, the customer. If you have questions or problems, though, please let us know! You can email Customer Support at customersupport@bankwithmutual.com or more»
  • MutualBank Website - Scheduled Maintenance

    Published Friday, May 3, 2013

    The MutualBank website is scheduled for maintenance this Sunday into Monday morning, May 5th and May 6th. Maintenance is scheduled to begin on Monday, May 6th at 1am. During this maintenance, it is possible the website will be unavailable. We have made every effort possible, in preparation to ensure the website is available during this time. If the website more»
Items 49-56 of 106
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