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What is social engineering?
CSO Magazine defines Social Engineering:
“Social engineering is essentially the art of gaining access to buildings, systems or data by exploiting human psychology, rather than by breaking in or using technical hacking techniques. For example, instead of trying to find a software vulnerability, a social engineer might call an employee and pose as an information technology (IT) support person, trying to trick the employee into divulging his password.”
– CSO November 2011
Social Engineering can take on many forms and fraudsters can be very successful using this method since it is very low tech and costs very little (if any) money to do. When it comes to banking online, it's even more important to understand the risks and how to keep your information safe and secure.
Here are some common methods of social engineering:
Protect yourself from social engineering:
At MutualBank, we strive to keep you educated of new scams or frauds. For more information about protecting yourself visit our Alerts and Security information.
Visit our Alerts anytime at bankwithmutual.com and click on "Alerts and Security".
MutualBank customers can always call 800-382-8031 to report any instances of fraud or suspicious calls. Together we're working with you to keep your information safe.
Now that the Holidays are over, it is now time for those credit card bills to arrive and the determination of what was actually spent on holiday gifts become reality.
As many Americans utilize credit cards to purchase gifts during the holidays and other items all year long, the repayment of that debt is always a challenge. The excitement of the holiday season is over and the stress rises. We use credit cards either as a convenience or because the cash is not available when we want. Then the credit card bill arrives and we have a choice to make, pay the minimum payment and payoff the credit card in about ten years or try to make payments to reduce the balance more rapidly. The following are a few suggestions to make the credit card debt go away and then utilize cash for the next holiday season or purchase.
New Year’s Resolutions... nope, I don’t subscribe to them. I also don’t subscribe to fad diets (although there are times when I should), the latest fashions, or much else that seem to be the latest topics, trends, or crazes. However, what I do believe is necessary and appropriate is to use the calendar as a good benchmark for various aspects of life. Spring and Fall time changes are good reminders to change the batteries in the smoke detector. Anniversaries are a good time to reflect and make a special effort to thank that special person for putting up with me. Well you get the idea...
And, this is the time of year that I encourage our lending team to get out and talk to our clients and vice-versa. Businesses traditionally are ramping up for the year and looking forward. They are thinking about meeting with their CPA. They are looking at the year ahead and trying to determine what sales goals are for the year. And it is at this time of the year that bankers should be taking the time to visit with their clients. Here is a list of conversation topics that your banker needs to be having with you (who initiates the conversation is not as important as having it).
You should expect your banker to be of assistance, giving you good guidance and advice. If the banker can’t understand your business, it is difficult for him/her to be able to help you. Meet with your banker, make sure he/she “get it”, and open up those communication channels for both of you to succeed. The bank doesn’t do well unless its clients do well, and businesses don’t do well unless their bank is by their side helping them achieve the goals and aspirations of their companies.Go ahead and start these conversations today!
I’m 50 now. Shhh – don’t tell anyone. My brain still hasn’t caught up with my physical age in many ways, and I kind of hope it doesn’t. I’m actually working on just the opposite – getting my physicality in a little better shape, and a little ‘younger.’ It’s a long-term commitment, for sure.
My brain does act 50 sometimes though – when it comes to being technology-savvy, I’m a little slow to get on board. It took a lot of poking and prodding to get me on Facebook. I’ve been on it for a few years, and I have to face facts – my technology-driven friends were ‘right on.’ I’ve reconnected & learned more about friends -from my current pals all the way back to elementary school chums. Facebook is as intimidating as I let it be. I’ve learned to manage the urge to be on it incessantly. I’ve become closer with some of my friends as a result, and I know some acquaintances better than before.
I have a Smartphone, read books and magazines on my Kindle, am on LinkedIn (the professional social network, so they say), and I do most of my banking via the internet. I get my bank statements via email, and I have to stop sometimes as I flip through my mail at home – and ask myself why haven’t I signed up for almost everything to come electronically? So much paper is wasted….
Truth is, I’m not quite as tech-savvy as I could be, but I’m solidly above the bottom of the matrix. Maybe I’m in the ‘first quartile’ of tech-savvy? I don’t tweet, use Foursquare or Hootsuite, and frankly, don’t even know what a couple of those are. But I’m trying. Are you?
The New Year gives us the little nudge we need sometimes to try something new. Maybe you’ve been thinking about trying online banking or online bill pay. Maybe you’d like to use mobile banking, but you’re just not sure. Do it. Take that leap and try something new this year. Who knows, maybe you’ll be like this 50 year old and find that technology can be good.
You’ve made it through Thanksgiving, Black Friday, Cyber Monday, holiday gift exchanges, holiday dinners, family gatherings, post-holiday sales, gift returns, refunds, exchanges and you ask yourself now what? Well, there’s no doubt that during all of the holiday festivities that you have most likely used your MutualBank debit cards, credit cards, and checks.
You’ve probably used your MutualBank financial tools more over the last several weeks than the previous couple of months put together. This means unfortunately there are more opportunities for fraud to occur during the holiday season. Fraudsters and hackers are always attempting to get bank account information, especially during the holidays. One of the most important resources MutualBank has are our customers. That's why you will see us continue in the fight to protect consumers against fraud.
You are part of our front line defense against consumer financial fraud. Our job is to make sure that our customers, like you, are informed to protect their financial assets against fraud. A simple first step is to make sure that you know your spending habits. The easiest way you can do this is to carefully review your bank and credit card statements that cover the holiday time period.
Tips on reviewing your holiday spending:
If you are a victim of online fraud you should also file a complaint at the Internet Crime Complaint Center.
Like what you read today? Stay tuned. At the beginning of every month, we’ll provide you with new security tips. Just one more way we’re trying to help you live a better life!
Are all of your gifts bought and wrapped? If so, I’m impressed!
Generally speaking, I am shopping all the way up to Christmas day. Sometimes it’s because I can’t decide what to buy and sometimes it’s simply because I haven’t made enough time to shop. Either way, there have been times I’ve found myself in a bind. It’s Christmas Eve and I finally decide what I want to give, but I can’t purchase it before the store closes. So what am I to do?
This year, I started shopping a couple of weeks ago and throughout one of my purchases, I had an experience I couldn’t resist sharing with you. Did you know you could use your UChoose Loyalty Reward points for gift cards? Did you know you could get some of those gift cards the same day? Let me share with you about my recent Christmas shopping experience.
I was using my lunch hour to complete some online Christmas shopping. It just so happened that I could get four different gifts for people on Amazon.com. Once I confirmed my soon to be gifts, I proceeded to checkout. As I arrived on the page asking for my debit or credit card number, I realized I could get a gift card with my UChoose Loyalty Rewards. It only occurred to me while I was checking out because a day earlier, my coworker said you can get UChoose Loyalty Reward gift cards emailed to you rather than wait the 7-10 days for a plastic gift card to come in the mail.
So I hopped over to the UChoose Loyalty Reward website to purchase a gift card with my points. I found the Amazon gift card, selected the amount I wanted, chose how I would prefer to receive it (mail or email) and added it to my cart. (Side note: I found in most cases, it was cheaper, less points that is, to choose the email option than the plastic option.) After I confirmed my purchase, I went over to my email and lo and behold, there it was! I used the gift card immediately and was able to complete my Amazon purchase.
As Christmas is only five days away, I thought you needed to know about this convenience. If you’re anything like me, still sorting out who to buy for and what to get, keep in mind UChoose Loyalty Reward gift cards. You could order it and receive it in less than 15 minutes.Go ahead…finish that last minute Christmas shopping today!
Beginning today, December 5, 2011, Android mobile phone users can download an application designed specifically for Google Android devices!
We are excited to share this news because for almost 6 months, we've been offering MutualMobile, a free mobile banking service. When we discussed "What's your phone to you" back in July during the release of MutualMobile, Android users could use the browser on their phone to access their accounts. But now, the Andoroid App is here.
For users already enrolled in MutualMobile, we created some quick instructions to help you get the application.
Our phones are so many things to us these days...our watch, alarm clock, email, newspaper, search engine, navigation, and now banking. Go ahead...get started today!
The winter holiday season is almost here. Soon we will be busy with holiday activities--cooking, decorating and socializing. We'll also be shopping for gifts for family and friends, but unfortunately may overspend. Then in the New Year, when the bills start rolling in, reality and regret will strike.
Here are some tips on how you can enjoy the season without inducing an overspending hangover in January.
To make the most of your holiday season, sit back and take a moment to enjoy the meaning of the season and the opportunity to gather with family and friends and all those you hold dear. Then take a deep breath, and shop wisely.
Source: Indiana Bankers Association - November 15, 2011