Personal Banking

ATM/Debit Cards

Open a Savings Account Online

MutualBank is different! We believe in making banking easy. That means, if you need to make a purchase, you should be able to use a debit card without worrying about fees. That’s why we still offer a FREE debit card without fees, Checking accounts that you create yourself, called UChoose Checking and expanded our UChoose Loyalty Rewards program to reward you for using your debit card and also reward you for the products and services that you have with us. Ready to get started? Open your account online now!

Our VISA® debit card enables you to make purchases wherever VISA® is accepted. Below is information to help you prevent fraud on your account, particularly related to your debit card. And remember, you can call us anytime you have questions at 800-382-8031.

Unauthorized Access to Your Account - Please Read

If you have accessed this page through a link from an email and have entered your ATM/Debit Card information on the previous page, contact us immediately at 800-382-8031. If this is after business hours or on weekends, please call 800-554-8969 and cancel your ATM/Debit Card to prevent any unauthorized access on your account.

Report a Lost or Stolen Debit Card
To report a lost or stolen ATM/Check Card after business hours or weekends, please call
1-800-554-8969.

ALERT! - FRAUDULENT DEBIT/CREDIT CARD CALLS!
Area residents are receiving calls on residential and cellular phones that are part of a wide-spread debit/credit card phone scam. An automated system states that your card has been deactivated for shopping and debit purchases; and to reactivate your card enter your 16 digit number. DO NOT ENTER YOUR NUMBER! If you receive one of these calls please hang up. If you have already received one of these calls, and entered your debit/credit card number, please contact your financial institution immediately.

MutualBank takes the security and confidentiality of our customer's information very seriously and monitors accounts for fraudulent activity. MutualBank is committed to providing personalized service and DOES NOT use automated calls to contact customers.

MutualBank customers can call 800-382-8031 to report any instances of fraud or suspicious calls.

Call Before You Travel
We're serious about doing all we can to protect you from debit card fraud. That's why we're asking you to call us when you plan to travel. Unless we are notified, your debit card will not be accessible. Blocking cards used outside the U.S. is just one of the many ways we're working to help ensure your security. When you begin planning your next big trip, be sure to include us in your travel plans. Call 1-800-382-8031 or email us at customersupport@bankwithmutual.com.

ATMs may be found at all financial centers and the following locations:

Wal-Mart Distribution Center 100 Fischer Parkway Gas City, IN 46933 Map to this Location	Elks Lodge 1100 East Bond Avenue Marion, IN Map to this Location	Ball State University North McKinley & Petty Road Muncie, IN Map to this Location
American Legion #253 756 S State Road 13 North Webster, IN Map to this Location	Ramada Plaza Bennigan's Entrance 2519 E. Center Street Warsaw, IN Map to this Location	Big R Stores Parking Lot 3680 Commerce Drive Warsaw, IN Map to this Location
North Point Cinema 1060 Mariner Drive Warsaw, IN Map to this Location

Social Engineering...Don't Be Fooled and Keep Your Banking Information Safe!

What is social engineering?

CSO Magazine defines Social Engineering:

“Social engineering is essentially the art of gaining access to buildings, systems or data by exploiting human psychology, rather than by breaking in or using technical hacking techniques. For example, instead of trying to find a software vulnerability, a social engineer might call an employee and pose as an information technology (IT) support person, trying to trick the employee into divulging his password.”
– CSO November 2011

Social Engineering can take on many forms and fraudsters can be very successful using this method since it is very low tech and costs very little (if any) money to do. When it comes to banking online, it's even more important to understand the risks and how to keep your information safe and secure.

Here are some common methods of social engineering:

Posing as a bank employee and calling you to trick you into divulging your personal financial information.
Posing as a relative calling you to say that your nephew, cousin, aunt, etc. has been stranded in Europe and needs money wired to them in order to get back home.
Facebook or Twitter scams such as free gift cards, phony charities, “watch this amazing video” are all used to trick people into again divulging private information to steal identities.

Protect yourself from social engineering:

MutualBank will not call or email you asking for personal, financial, or username and password information.
If you are suspect of a call you’ve received, insist on calling back with the published phone number of MutualBank or in the case of a relative the number that is known to you.
If it’s too good to be true…it probably is. Be very leery of extremely cheap or free products / services advertised on Facebook, Twitter or other social media sites.

At MutualBank, we strive to keep you educated of new scams or frauds. For more information about protecting yourself visit our Alerts and Security information.
Visit our Alerts anytime at bankwithmutual.com and click on "Alerts and Security".

MutualBank customers can always call 800-382-8031 to report any instances of fraud or suspicious calls. Together we're working with you to keep your information safe.

Monday, January 30, 2012

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ATM/Debit Cards

ATMs may be found at all financial centers and the following locations:

Annual Meeting Date Announced

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Social Engineering...Don't Be Fooled and Keep Your Banking Information Safe!

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(800) 382-8031