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QUICK ANSWERS

Frequently Asked Questions

  • What is MutualBank's routing number?

    What is MutualBank's routing number?


    MutualBank's routing number is 274970681.
  • How do I order or reorder checks?

    How do I order or reorder checks?


    To order checks, visit Main Street Check's website. From there you'll enter your account information (account number and routing number) and will be able to select your check design and quantity.

  • What's the first thing I should do if I suspect someone is making fraudulent charges on my debit card?

    What's the first thing I should do if I suspect someone is making fraudulent charges on my debit card?


    Contact us as soon as possible at 1-800-382-8031 (option 0).

  • How do I enroll in Online Banking?

    How do I enroll in Online Banking?


    If you have an active checking, savings or loan account with us, visit our online banking enrollment form here to get started.

  • How do I report a lost or stolen debit card?

    How do I report a lost or stolen debit card?


    Contact us as soon as possible at 1-800-382-8031 (option 0).

  • What do I need to do before I can download and use the MutualBank App?

    What do I need to do before I can download and use the MutualBank App?


    To download our mobile app and connect your accounts to it, you must:

    After completing the steps above, you'll then be able to download our app and connect it to your MutualBank accounts. See the links to download below:

    Apple | Android

  • Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?

    Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?


    We monitor your card activity for any signs of fraud and usually a purchase made outside the state of Indiana is a strong, potential indication of fraud. So that your debit/credit cards work while you travel, please call us at 800-382-8031 or stop in your local financial center to inform us of your travel plans. We're doing all we can to protect your accounts from fraud!

open
What is MutualBank's routing number?
x
What is MutualBank's routing number?
MutualBank's routing number is 274970681.
open
How do I order or reorder checks?
x
How do I order or reorder checks?

To order checks, visit Main Street Check's website. From there you'll enter your account information (account number and routing number) and will be able to select your check design and quantity.

open
What's the first thing I should do if I suspect someone is making fraudulent charges on my debit card?
x
What's the first thing I should do if I suspect someone is making fraudulent charges on my debit card?

Contact us as soon as possible at 1-800-382-8031 (option 0).

open
How do I enroll in Online Banking?
x
How do I enroll in Online Banking?

If you have an active checking, savings or loan account with us, visit our online banking enrollment form here to get started.

open
How do I report a lost or stolen debit card?
x
How do I report a lost or stolen debit card?

Contact us as soon as possible at 1-800-382-8031 (option 0).

open
What do I need to do before I can download and use the MutualBank App?
x
What do I need to do before I can download and use the MutualBank App?

To download our mobile app and connect your accounts to it, you must:

After completing the steps above, you'll then be able to download our app and connect it to your MutualBank accounts. See the links to download below:

Apple | Android

open
Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?
x
Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?

We monitor your card activity for any signs of fraud and usually a purchase made outside the state of Indiana is a strong, potential indication of fraud. So that your debit/credit cards work while you travel, please call us at 800-382-8031 or stop in your local financial center to inform us of your travel plans. We're doing all we can to protect your accounts from fraud!

 

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