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How do I setup Instant Balances on the MutualBank app?
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How do I setup Instant Balances on the MutualBank app?

Our Instant Balance feature makes it super easy to check your account balances at a glance, without having to log into the app. To enable it, follow the instructions below:

  1. Make sure you have the latest version of our app downloaded. Visit your respective app store (Apple, Android, Fire, etc.) and check to see if there are any app updates available.

  2. Log into the MutualBank app.

  3. Select the "MORE" option on the bottom right of the screen.

  4. Select "INSTANT BALANCE SETTINGS" on the next screen.

  5. Toggle the Instant Balance option to ON (when on, the selector will be green).

  6. Select which accounts you'd like to enable instant balances for.

  7. Now when you open the app, there will be a dollar sign icon on the top right of the screen. Select that and then you should be able to see your instant balances without logging in!
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How do I manage my settings and alerts within the MutualBank Business App?
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How do I manage my settings and alerts within the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the SETTINGS video.

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How do I view and approve approval requests for things like ACH transfers, wire transfers, fund transfers, etc. within the MutualBank Business App?
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How do I view and approve approval requests for things like ACH transfers, wire transfers, fund transfers, etc. within the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the APPROVALS video.

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How do I deposit checks using the MutualBank Business App?
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How do I deposit checks using the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the MOBILE DEPOSIT video.

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How do I create, update, or execute transfers within the MutualBank Business App?
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How do I create, update, or execute transfers within the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the TRANSFERS video.

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How do I view and monitor my business accounts within the MutualBank Business App?
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How do I view and monitor my business accounts within the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the ACCOUNTS video.

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What sort of information and tasks can I complete in the MutualBank Business App?
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What sort of information and tasks can I complete in the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow.
  3. Click the FEATURES video.

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How do I login to the MutualBank Business App?
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How do I login to the MutualBank Business App?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow. 
  3. Click the SECURE LOGIN video.

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How do I set up alerts so that I’m notified when specific events happen in my accounts, like when a balance drops below a certain point?
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How do I set up alerts so that I’m notified when specific events happen in my accounts, like when a balance drops below a certain point?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow. 
  3. Click the ACCOUNT SERVICES tab
  4. Select the ALERTS video

 

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How do I change my security questions within business online banking?
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How do I change my security questions within business online banking?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow. 
  3. Click the ACCOUNT SERVICES tab
  4. Select the CHANGE SECURITY DATA video

 

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These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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