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Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?
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Why is it a good idea to call MutualBank before I go on vacation or on a trip out of state?

We monitor your card activity for any signs of fraud and usually a purchase made outside the state of Indiana is a strong, potential indication of fraud. So that your debit/credit cards work while you travel, please call us at 800-382-8031 or stop in your local financial center to inform us of your travel plans. We're doing all we can to protect your accounts from fraud!

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Will I be charged a fee if I use my credit card overseas?
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Will I be charged a fee if I use my credit card overseas?
You will not be charged additional fees by MutualBank. However, you will be charged a 1% ISA fee, which is a conversion fee from Visa for overseas usage.
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Why is it a good idea to let MutualBank know when I’m traveling outside Indiana or the US with my credit card?
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Why is it a good idea to let MutualBank know when I’m traveling outside Indiana or the US with my credit card?
Purchases made outside of your normal locations and merchants may be an indication of fraudulent activity. By telling us you're traveling, we can note your account to help prevent card declines.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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