logo Login
open
What is CardValet?
x
What is CardValet?

CardValet enables you to lock and unlock your MutualBank debit card right from your phone - perfect for those times when your card is lost or stolen to prevent unauthorized transactions. It also provides you usage and spending alerts.

Learn more about CardValet

open
Is CardValet free to use?
x
Is CardValet free to use?

Yes! If you have a MutualBank debit card, the CardValet feature within our mobile app is free to use. Keep in mind however, just like any other app, cellular data charges may apply.

open
Does CardValet work with MutualBank credit cards?
x
Does CardValet work with MutualBank credit cards?

No, not at this time. CardValet is only for MutualBank debit cards.

open
If I don't have my phone on me but have previously locked my debit card, how do I unlock my debit card?
x
If I don't have my phone on me but have previously locked my debit card, how do I unlock my debit card?
Please contact our Customer Support at 800.382.8031.
open
How do I set up spending controls in CardValet, like limiting purchases only to a geographic area or merchant type?
x
How do I set up spending controls in CardValet, like limiting purchases only to a geographic area or merchant type?

To view the tutorial:

  1. Click on the video player below.
  2. After it opens, click the down arrow. 
  3. Then find and click the More option
  4. Then select the Cards video

bcm_videoplayer_banner

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

ALL YOU NEED TO KNOW

Frequently Asked Questions

 

 

Back To Top

questionmark sign - Mutual BankNeed Help?