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How do I get started with business check deposit/merchant capture?
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How do I get started with business check deposit/merchant capture?

Please contact our Business Services team to learn more about getting started in using our merchant capture tool.

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Checks & Deposits Overview
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Checks & Deposits Overview

Business Online Banking Account Overview Video


In the Checks & Deposits section, you have convenient tools for managing the checks you write as well as the checks you receive. Authorized users can easily request stop payments on single checks or a range of checks . With a compatible check scanner, authorized users can scan batches of checks and make deposits.

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Creating and Managing Stop Payments
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Creating and Managing Stop Payments

Business Online Banking Stop Payments Video


From the Stop Payment section, authorized employees can request a new stop payment and review previous stop payments that have recently been issued.

How to request a new stop payment
Requesting a new stop payment is easy. Begin by selecting the account the check was written on. Then, choose whether you’d like to stop a single check or a range of checks. For a single check, enter the check number amount and if available, the date the check was written, the payee, and the reason your stopping the payment. When ready, preview your request and if everything looks correct, complete it. That’s it! Your request will be added to the issued stop payments and If a check is presented that matches your criteria, the payment will be stopped.

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Business Online Banking Check Deposit Overview
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Business Online Banking Check Deposit Overview

Business Online Banking Check Deposit Video


If your business has enabled merchant capture and has installed a compatible check scanner, then authorized employees can use the Deposit Checks option to access powerful tools for depositing paper checks right from your office. From the home screen, you can review pending deposits or view all deposits to quickly research your deposit history. View items makes it easy to search for individual items including both checks and remittance coupons. And you can generate reports and then easily download the information to your desktop.

To Create a New Deposit
Simply load the checks into your scanner. Then select Create Deposit. User Audit offers administrators the ability to review an employee’s activity. 

 

 

 

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What scanners are compatible with check deposit/merchant capture?
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What scanners are compatible with check deposit/merchant capture?

Please contact our Business Services team for a complete list of compatible check scanners.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

ALL YOU NEED TO KNOW

Frequently Asked Questions

 

 

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