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Category: UChoose Rewards

Checking Points

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Where can I view my UChoose Rewards points activity?
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Where can I view my UChoose Rewards points activity?

You can access your point activity through UChooseRewards.com or by downloading the UChoose app from the App Store or Google Play. Remember that points accumulate monthly, not in real time.

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Why do the rewards update emails I receive show loyalty points earned two months ago?
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Why do the rewards update emails I receive show loyalty points earned two months ago?

The monthly emails you receive from MutualBank are updates on your LOYALTY points, not points you get from using your MutualBank debit or credit card. These loyalty points take roughly two months for us to process internally and so that's why you'll find reference to two months prior in these emails.

To check your real-time point balance including both loyalty points and points you earn from using your MutualBank cards, log on to uchooserewards.com.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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