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Where can I use / redeem my UChoose Rewards points?
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Where can I use / redeem my UChoose Rewards points?

You can redeem your UChoose points only at UChooserewards.com. After registering your card and logging in, you'll see you'll TOTAL POINTS at the top of any page to see how many points you have accumulated.

Note that you must accumulate 1,000 points before you can redeem any points. Lastly, it can take up to 45 days for your points to be credited to your account.

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Why do your UChoose email updates show points I earned two months ago?
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Why do your UChoose email updates show points I earned two months ago?
UChoose Loyalty points are the points you earn from opening various accounts/services with MutualBank. They ARE NOT the points you earn from your daily signature based transactions with your MutualBank debit or credit card. Therefore, it takes us roughly two months to process these loyalty points before we can share these monthly email updates with you.
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If I am close to having enough UChoose Rewards points to redeem an item, can I purchase the extra points I need?
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If I am close to having enough UChoose Rewards points to redeem an item, can I purchase the extra points I need?

Yes, you can purchase the excess points if you do not have enough UChoose points. Once you select the item you are purchasing, you will have an option to purchase the excess points. This will occur through the checkout process on UChooseRewards.com.

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If I have a discount card with a retailer, will I still be able to receive my discount and UChoose Loyalty Reward points?
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If I have a discount card with a retailer, will I still be able to receive my discount and UChoose Loyalty Reward points?

Yes, if you have a discount card with a retailer, you will be able to receive the discount as well as the UChoose Loyalty Reward points.

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Can UChoose Rewards points be used / redeemed in person at a retail store or can they only be redeemed online?
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Can UChoose Rewards points be used / redeemed in person at a retail store or can they only be redeemed online?

No. You can only redeem points online through UChooseRewards.com.

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When I redeem my UChoose Rewards points for a product, can I ship it to an address other than the one MutualBank has on file for me?
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When I redeem my UChoose Rewards points for a product, can I ship it to an address other than the one MutualBank has on file for me?

Yes, if you have a discount card with a retailer, you will be able to receive the discount as well as the UChoose Loyalty Reward points.

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What can I use / redeem my UChoose Rewards points for?
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What can I use / redeem my UChoose Rewards points for?

It's up to you! You can choose from thousands of options, from products, travel experiences, activities, event tickets, and more! You can learn more about the various rewards here.

And if you want to browse the UChoose site to check out the rewards, you can as well. Just visit UChooseRewards.com and use "demouser" as the username and password and you'll be able to browse actual rewards.

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How do I see how many UChoose points a gift card costs?
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How do I see how many UChoose points a gift card costs?
  1. First, log on to uchooserewards.com.
  2. Then select the kind or company gift card you want to redeem.
  3. Next, select the dollar amount of the gift card you want.
  4. Finally, select the type of card you'd like to receive.

Once you go through those first three steps, the point value will be revealed. You can then determine if you’d like to continue with the gift card purchase or begin a new search.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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