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Category: Mobile & Tablet Apps

Devices & Networks

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Which mobile networks support the MutualBank app?
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Which mobile networks support the MutualBank app?

The MutualBank app supports the Tier 1 carriers in the U.S., including:

  • AT&T®
  • Verizon®
  • Sprint®
  • T-Mobile®
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Can I download and use the MutualBank app on multiple devices?
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Can I download and use the MutualBank app on multiple devices?

Yes. You can use the MutualBank app on multiple devices. After you've completed the initial setup process on your first device, just simply visit the app store from any other device you want to use our app on and download it.

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Which mobile devices and operating systems support the MutualBank app?
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Which mobile devices and operating systems support the MutualBank app?
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I have a prepaid plan. Can I use Mobile Banking?
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I have a prepaid plan. Can I use Mobile Banking?
Mobile Banking works with most prepaid plans, but we cannot guarantee that your carrier supports standard U.S. short codes. T-Mobile prepaid does not support short codes, therefore, you will not be able to use the SMS text message feature of Mobile Banking with T-Mobile prepaid.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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