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Category: Mobile & Tablet Apps

Cancelling Service

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I want to stop using Mobile Banking on my phone. Do I need to do anything?
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I want to stop using Mobile Banking on my phone. Do I need to do anything?

To stop using Mobile Banking on your phone:

  1. Log into online banking
     
  2. Click OPTIONS at the top of the screen.
     
  3. Scroll down to the MOBILE BANKING PROFILE section and click MANAGE DEVICES
     
  4. Find the phone number of the device you want to deactivate and select the option "Stop using this phone for Mobile Banking”.

 

 

These questions and answers are provided for general information only and may not be completely accurate in every situation. The information provided is not legally binding on MutualBank or any of its affiliates or subsidiaries. For assistance with specific questions regarding your account(s), please contact us.

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