Business & Personal Checking Accounts – MutualBank

 

Auto Loans

Holdren

UChooseLoyaltyRewards

Open a Savings Account Online

What are UChoose Loyalty Rewards?

UChoose Loyalty Rewards is a rewards program where you earn points for your loyalty to MutualBank. Learn about the three different ways you can earn UChoose Loyalty Rewards. Redeem your points for anything of your choice from a huge online rewards catalog.

Back to top

How do I earn points?

Earn points in three different ways:

1. Debit Card Purchases:
You'll earn the following for your everyday debit card purchases:
  • Earn 1 point for every $2 when you complete a signature-based transaction.
  • Earn 1 point for every $5 when you make a pin-based transaction. 
  • Earn additional points with each purchase when you shop at select retailers. See a complete list of participating retailers at UChooseRewards.com.
2. Balances
  • Earn 1 point for every $1,000** of deposit, loan, investment or wealth management balances.

3. New Accounts

Points accumulate monthly.

Back to top

Where can I earn points?

You earn points everywhere your Visa® debit card is accepted. Plus, you earn points with your MutualBank, MutualFinanacial Investment Services and MutualWealth Management accounts. You can earn additional points with each purchase when you shop at select retailers. See a complete list of participating retailers at UChooseRewards.com.

Back to top

How much does it cost to participate?

There's no cost. Membership in UChoose Loyalty Rewards is absolutely free for MutualBank debit cardholders, so register and start earning points today!

Back to top

Where can I view my point activity?

You can access the history of your point activity through UChooseRewards.com.

Back to top

Where can I redeem points?

It can take up to 45 days for your points to be credited to your account. You must accumulate 1000 points before you can redeem your points. Points are tracked on UChooseRewards.com. We keep track of all points earned and will help you find just what you're looking for when you're ready to redeem. We even have a Wish List Tracker that will let you know when you've earned enough to redeem a specific item. Simply look for your "Total Points" at the top of any page to see how many points you have available for redemption.

Back to top

How do I see how many points a gift card costs?
First, select the kind or company gift card you want to redeem. Then, select the denomination of the gift card you want. Finally, select the type of card you'd like to receive. The options will be 'plastic', 'email' or both. Once you go through those first three steps, the point value will be revealed. You can then determine to continue with purchasing the gift card or begin a new search. Back to top

What can I redeem my points for?

It's your choice!  You can choose from millions of options, whether you choose products, travel experiences, activities, event tickets, or more!  Simply go to UChooseRewards.com and visit the Redeem Points page and click on the category that suits your interests.  We keep track of all the points you earn and will help you find just what you're looking for when you're ready to redeem.  We even have a Wish List that will help you track when you've earned enough to redeem a specific item.

Back to top

Can I share points with family members or other accounts?

Yes, all cards linked to the same account number automatically earn points together.  In addition, if you have multiple personal debit accounts with MutualBank you can link them together to earn rewards faster.  Go to UChooseRewards.com and visit the Preferences page to link more accounts to your program. Simply visit the Redeem Points page and click on the category that suits your interests.  We keep track of all the points you earn and will help you find just what you're looking for when you're ready to redeem.  We even have a Wish List that will help you track when you've earned enough to redeem a specific item.

Back to top

Can I link a credit card or debit card to an existing UChoose account?

Yes! 
Log in to UChooseRewards.com. Then click on "Preferences" on the left. 
Scroll to the bottom and under Link Another Account To Your Program, click "Learn How".
Enter your credit card or debit card number and click "Submit". 
You will be asked to enter the name as it is on the card, the last four digits of your Social Security Number and your Zip Code, then click "Submit".
You will receive a confirmation or denial when the page refreshes. 

Back to top

When I redeem for a product, can I ship my redemption to an address other than the one MutualBank has on file for me?
No, for security reasons you can only ship your redemption to the address that MutualBank has on file for you.   If you need to update or change your address, please contact MutualBank for assistance. 
Back to top

Can the points be redeemed at the point of purchase or can they only be redeemed online?
You can only redeem points online through UChooseRewards.com. Back to top

How will I receive the electronic gift certificate if I choose it instead of a plastic gift card?
The electronic gift certificate will arrive to the email address associated with the UChoose account. When you are logged into UChooseRewards.com, you may view your profile and determine if that is the correct email address. If it is not correct, please contact us via Online Banking, in person at one of our convenient locations or by calling 800-382-8031.  Back to top

If I am close to having enough points to redeem, can I purchase the points I need?
Yes, you can purchase the excess points if you do not have enough UChoose points. Once you select the item you are purchasing, you will have an option to purchase the excess points. This will occur through the checkout process on UChooseRewards.com. Back to top

What will happen to my points if my card is lost or stolen?
If your card is lost or stolen and a replacement is issued, points will automatically be transferred to the new card. Once you receive your new card, you will need to re-register on UChooseRewards.com with your new card. Back to top

If someone manages to get access to my UChoose Rewards user name and password, can they redeem my points?
Yes, they can redeem your points if the login information is compromised and used improperly, but whatever is redeemed can only be sent to the address on file with MutualBank. Back to top

If I have a discount card with a retailer, will I still be able to receive my discount and UChoose Loyalty Reward points?
Yes, if you have a discount card with a retailer, you will be able to receive the discount as well as the UChoose Loyalty Reward points. Back to top

What if I have another question?

If you have other questions not answered here, you can contact us at 800-382-8031 or customersupport@bankwithmutual.com.

Back to top

Vote

Mutual News
  • Mutualfirst Financial, Inc. Announces Agreement With Major Stockholder 

    Muncie, Indiana - February 27, 2015 – MutualFirst...

    Monday, March 2, 2015

    READ ARTICLE

View Archived Releases
Mutual Blog

Proactive Steps to Take in Light of Anthem Data Breach

Chances are you are a person who has Anthem insurance coverage or you know someone who does. As a result, either you or your friend has a reason to be concerned.

A typical data breach includes a compromise of debit card numbers or partial personal identifying information. This kind of breach, though inconvenient, can typically be ‘fixed’. An initial investigation indicates that the Anthem breach includes a compromise of name, birthday and/or social security number. This kind of information is all one needs to steal someone’s identity.

According to Anthem this particular breach could affect up to 80 million people. Instead of trying to ignore this has happened or just being upset, it’s now time for you to be educated and try to protect yourself as best as you can. We have some tips that will help you accomplish that.


1. Review Your Statements


First, take a moment each month to view your eStatement or monthly statement. You can monitor your accounts throughout the month with Online Banking and the MutualBank App. Monitoring your accounts will give you the quickest opportunity to see if your accounts have been compromised. If you notice any transactions that are unfamiliar or questionable, please get in touch with your MutualBanker. Call us at 800-382-8031.


2. Be Cautious with Any Anthem Emails You Receive


Next, if you receive an email stating it is from Anthem, be cautious. Anthem’s website warns customers not to reply with information, click any links or open any attachments within the email. Anthem is not calling their customers and will not ask for information. Never give your credit card information, social security number, or other sensitive information to someone via email or over the phone.


3. Consider Freezing Your Credit


If you are a resident in Indiana, the Attorney General’s office website (http://www.in.gov/attorneygeneral/2853.htm) is offering and encouraging you to sign up for a free credit freeze with each of the three credit bureaus. A credit freeze places a hold on your credit where a new line of credit could not be obtained without you unfreezing your credit. This doesn’t affect already open credit lines like an existing credit card, yet helps to protect you against someone opening new lines of credit in your name.


4. Keep in the Know


Finally, try to keep in the loop on the Anthem Breach. The best source for current information about this breach can be found at Anthem’s Frequently Asked Questions. (http://www.anthemfacts.com/faq)

MutualBank is here to help inform you of ways to help protect against identity theft. Thank you for trusting us.

Sunday, February 15, 2015

READ BLOG ENTRY

View Archived Posts

Connect with us:

(800) 382-8031

  • Facebook
  • Youtube
  • twitter
  • RSS Feed