Ricardo's experience in banking is more than twice matched in customer service.
As Loan Counselor, Ricardo is careful to listen, exhibit flexibility as a team player and be conscientious about meeting his customer's needs.
He says, "Mutual's culture is to hold our customers' hands, every step of the way." This attitude of service reinforces Ricardo's own relationship-building approach, taking time to learn about each customer, where they are in life and how they can be served in the future. Ricardo promises his customers an experience that's both personal and professional, during and following their inquiries or business transaction.
He's accessible at the Market Street Financial Center in Warsaw, by email, telephone and always with a welcoming smile. Outside of the office, Ricardo enjoys working on cars, playing soccer and making plans to travel to Europe. He aspires to obtain a Master's degree in Business.