Business & Personal Checking Accounts  MutualBank

 

Breaking News: New Scam

Published Tuesday, July 10, 2012 by John Mickle, Information Security Officer

MutualBank has become aware of fraudulent phone calls being placed to customers informing them that their debit card will be deactivated unless the card number and pin number are provided to the caller.  Some calls are automated and some have actual live persons making the calls. 

Please do not provide any card information if you receive one of these calls.  MutualBank will not call you and ask for account, card information or PIN.  If you have provided your card, account information or PIN during one of these calls please contact MutualBank
Customer Support immediately at 800-382-8031.

Learn more about identity theft, security and how to protect yourself with MutualBeSafe

Mutual News
  • MutualBank Announces the Promotion of Josh Baker to Commercial Banker

    MARION, INDIANA – Previously serving as Commercial...

    Wednesday, April 27, 2016

    READ ARTICLE

View Archived Releases
Mutual Blog

Security Reminder / Fraud Texts & Calls

Some of our customers are receiving texts like the one pictured below or are receiving phone calls asking for their account information. If you do receive this text or any communication asking for your account information, DO NOT click on the link or provide any of your account information. Only log into your account via bankwithmutual.com. If you have received this text and have provided your account information, please contact us immediately (800-382-8031) so we can take measures to protect you.

Please be aware this is not a data breach. The texts are going to all Muncie cell phone numbers in a range. So far we are aware of 765-716-xxxx 765-717-xxxx and 765-729-xxxx and 765-724-xxxx. It is going to all of the numbers, not just MutualBank customers.

Wednesday, February 10, 2016

READ BLOG ENTRY

View Archived Posts

Connect with us:

(800) 382-8031

  • Facebook
  • Youtube
  • twitter
  • RSS Feed
 
 
Breaking News: New Scam

Published Tuesday, July 10, 2012 by John Mickle, Information Security Officer

MutualBank has become aware of fraudulent phone calls being placed to customers informing them that their debit card will be deactivated unless the card number and pin number are provided to the caller.  Some calls are automated and some have actual live persons making the calls. 

Please do not provide any card information if you receive one of these calls.  MutualBank will not call you and ask for account, card information or PIN.  If you have provided your card, account information or PIN during one of these calls please contact MutualBank
Customer Support immediately at 800-382-8031.

Learn more about identity theft, security and how to protect yourself with MutualBeSafe

Contact Us
Mobile Capture

24 Hour MutuaLine:

765-747-2931 or 800-289-4376

© MutualBank | Member FDIC | Privacy Policy