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Think Out Loud!

Published Monday, October 15, 2012 by Jaime Faulkner, Communications Coordinator

We help people live better lives. That's the MutualBank Vision. 

Every day we strive to provide you with the most satifying banking relationship. One of the ways we measure our success is by customer ratings and feedback. Have you heard about the Experience Survey? This survey empowers you to share with us about your MutualBank experiences. Good or bad, we want to hear it all! Your feedback helps to strengthen our ability to serve you.

While we know life is busy, we also value your opinion of us and how we're doing! To sweeten the pot, all survey entries per quarter are entered into a drawing for $250! (i.e. January thru March equal the first quarter) You can see Mr. Bob Eppich in the photo below. He was our third quarter winner of $250 for the Experience Survey! Congratulations Bob! 

 

(From L to R: MutualBank Employee, Michelle, Mr. Bob Eppich, MutualBank employee, Delana)

View the Experience Survey Official Rules

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Personal Banking Security Measures for the 21st Century

clientuploads/21st-Century-Securitysquare180.pngMany of us are constantly connected to the online world these days. This means that the potential is there for our computers and personal information to be compromised which greatly increases the risk of ID theft and financial fraud to occur. However, by taking some basic precautions you can significantly reduce the risk of your computing environment being compromised. Following these simple guidelines should help your computing environment become more secure:

Keep your computer and software up-to-date

Keep your computers and network equipment secured with the latest software updates and enable automatic updates whenever possible.  This includes updates to third party applications such as Java and Adobe Products.  

Use hard drive encryption

In the event your machine is lost or stolen, drive encryption can prevent others from accessing the data on your hard drive.  The purpose is to encrypt or scramble your data on your machine so that it can only be read with your encryption key.Many operating systems offer drive encryption.  Microsoft offers Bitlocker and Apple has FileVault. There are also other third party encryption offerings.   

Enable your firewall

Think of the firewall to your computer as the fence around your property.  If there were multiple holes cut in the fence, it wouldn’t be very useful at keeping people out.  Firewalls are typically enabled by default on Windows machines, but double check to make sure it’s on.  Here are instructions to do so if you are using Windows 7. Only allow necessary applications inbound access through your firewall. The same principles apply to your network firewall. 

Configure your screensaver

Set an auto-locking screensaver so your account gets locked out after a few minutes.  This is useful if you forget to lock your machine when are away from it. On Windows machines this can usually be done by pressing the “Windows Key” and the “L” button simultaneously.

Make your passwords stronger

The longer and more complex the password, the better.  At least 16 characters with a combination of upper and lowecase letters, numbers, and special characters is a best practice.

Configure your router

Use the strongest wireless security available (currently WPA2-CCMP) with a long and complex password for your wireless network. Disable WPS on your wireless router for greater security.   

 


Think that some secure banking information
of yours has been compromised?

If you suspect that your personal financial information has been compromised, call MutualBank Customer Support at 800-382-8031.


 

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Think Out Loud!

Published Monday, October 15, 2012 by Jaime Faulkner, Communications Coordinator

We help people live better lives. That's the MutualBank Vision. 

Every day we strive to provide you with the most satifying banking relationship. One of the ways we measure our success is by customer ratings and feedback. Have you heard about the Experience Survey? This survey empowers you to share with us about your MutualBank experiences. Good or bad, we want to hear it all! Your feedback helps to strengthen our ability to serve you.

While we know life is busy, we also value your opinion of us and how we're doing! To sweeten the pot, all survey entries per quarter are entered into a drawing for $250! (i.e. January thru March equal the first quarter) You can see Mr. Bob Eppich in the photo below. He was our third quarter winner of $250 for the Experience Survey! Congratulations Bob! 

 

(From L to R: MutualBank Employee, Michelle, Mr. Bob Eppich, MutualBank employee, Delana)

View the Experience Survey Official Rules

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