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Think Out Loud!

Published Monday, October 15, 2012 by Jaime Faulkner, Communications Coordinator

We help people live better lives. That's the MutualBank Vision. 

Every day we strive to provide you with the most satifying banking relationship. One of the ways we measure our success is by customer ratings and feedback. Have you heard about the Experience Survey? This survey empowers you to share with us about your MutualBank experiences. Good or bad, we want to hear it all! Your feedback helps to strengthen our ability to serve you.

While we know life is busy, we also value your opinion of us and how we're doing! To sweeten the pot, all survey entries per quarter are entered into a drawing for $250! (i.e. January thru March equal the first quarter) You can see Mr. Bob Eppich in the photo below. He was our third quarter winner of $250 for the Experience Survey! Congratulations Bob! 

 

(From L to R: MutualBank Employee, Michelle, Mr. Bob Eppich, MutualBank employee, Delana)

View the Experience Survey Official Rules

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Personal Social Media Account Security

For many of us, social media has become a part of our everyday lives and helps us conveniently keep tabs on the people and topics we care most about.

Recently however, there has been an increase of social media account take overs by cybercriminals. As stated in the media, one contributing factor in some of the social media account takeovers has been the use of weak passwords.


Tips for creating a stronger password:


  • Passwords should typically:
    • be at least 8 characters in length
    • contain at least 1 number
    • contain at least 1 special character (!@#$$%)
    • contain both upper and lower case characters.
  • Do not use your name, date of birth, maiden name, mother’s maiden name, address, or other easily guessable words for passwords. 
  • Another way to create a strong password is to use a series of words that do not relate to each other. For example, JumpingFastRelaxStop!#.

 


Social media additional security options:


Another way to help avoid social media account takeover is to use the additional security options available. Two-factor authentication adds an extra layer of security that drastically decreases your chances of account takeover. Two-factor authentication is essentially the using of two separate components to verify your identity, the combination of something you HAVE with something you KNOW. A good example of two-factor authentication you most likely are already used to is withdrawing cash from an ATM, for example. Having both your debit card AND knowing a pin number is required to complete the withdrawal and protect your identity.

A popular and convenient two-factor authentication method is using a combination of both an online password and a text message verification sent to your phone. Enabling this type of authentication typically follows this process:

  1. Enter your password into Facebook or another website
  2. Immediately receive a text on your phone with a temporary pass key
  3. Enter the passkey received back on the site/app and you’re logged in

This may seem like overkill, but enabling this two-factor authentication will drastically decrease the chances of your social accounts being hacked. And actually, the process of setting up and using this authentication is pretty simple and convenient.

 


How to enable two-factor authentication:


Many popular social networks like Facebook, Twitter, LinkedIN, and others already support two-factor authentication. To learn more about how to do so on the most popular sites on the web, be sure to check out this article:

http://socialcustomer.com/2014/04/how-to-enable-two-factor-authentication-on-50-top-websites-including-facebook-twitter-and-others.html

Wednesday, April 22, 2015

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Think Out Loud!

Published Monday, October 15, 2012 by Jaime Faulkner, Communications Coordinator

We help people live better lives. That's the MutualBank Vision. 

Every day we strive to provide you with the most satifying banking relationship. One of the ways we measure our success is by customer ratings and feedback. Have you heard about the Experience Survey? This survey empowers you to share with us about your MutualBank experiences. Good or bad, we want to hear it all! Your feedback helps to strengthen our ability to serve you.

While we know life is busy, we also value your opinion of us and how we're doing! To sweeten the pot, all survey entries per quarter are entered into a drawing for $250! (i.e. January thru March equal the first quarter) You can see Mr. Bob Eppich in the photo below. He was our third quarter winner of $250 for the Experience Survey! Congratulations Bob! 

 

(From L to R: MutualBank Employee, Michelle, Mr. Bob Eppich, MutualBank employee, Delana)

View the Experience Survey Official Rules

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