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MutualBank Website - Scheduled Maintenance

Published Friday, May 3, 2013 by Jaime Faulkner, Communications Coordinator

The MutualBank website is scheduled for maintenance this Sunday into Monday morning, May 5th and May 6th. Maintenance is scheduled to begin on Monday, May 6th at 1am. During this maintenance, it is possible the website will be unavailable.

We have made every effort possible, in preparation to ensure the website is available during this time. If the website becomes unavailable, we will be working diligently to get it back up and running. Also in case of the website being down, you should still be able to access Personal Online Banking and Business Online Banking. Also, you should have full access to MutualMobile, MutualBank's mobile app. 

Consider saving the link to Personal Online Banking or Business Online Banking in case you cannot access it through the website.

We appreciate your understanding and patience during this maintenance.

Mutual News
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    Muncie, Indiana – MutualFirst Financial, Inc....

    Monday, February 23, 2015

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Mutual Blog

Proactive Steps to Take in Light of Anthem Data Breach

Chances are you are a person who has Anthem insurance coverage or you know someone who does. As a result, either you or your friend has a reason to be concerned.

A typical data breach includes a compromise of debit card numbers or partial personal identifying information. This kind of breach, though inconvenient, can typically be ‘fixed’. An initial investigation indicates that the Anthem breach includes a compromise of name, birthday and/or social security number. This kind of information is all one needs to steal someone’s identity.

According to Anthem this particular breach could affect up to 80 million people. Instead of trying to ignore this has happened or just being upset, it’s now time for you to be educated and try to protect yourself as best as you can. We have some tips that will help you accomplish that.


1. Review Your Statements


First, take a moment each month to view your eStatement or monthly statement. You can monitor your accounts throughout the month with Online Banking and the MutualBank App. Monitoring your accounts will give you the quickest opportunity to see if your accounts have been compromised. If you notice any transactions that are unfamiliar or questionable, please get in touch with your MutualBanker. Call us at 800-382-8031.


2. Be Cautious with Any Anthem Emails You Receive


Next, if you receive an email stating it is from Anthem, be cautious. Anthem’s website warns customers not to reply with information, click any links or open any attachments within the email. Anthem is not calling their customers and will not ask for information. Never give your credit card information, social security number, or other sensitive information to someone via email or over the phone.


3. Consider Freezing Your Credit


If you are a resident in Indiana, the Attorney General’s office website (http://www.in.gov/attorneygeneral/2853.htm) is offering and encouraging you to sign up for a free credit freeze with each of the three credit bureaus. A credit freeze places a hold on your credit where a new line of credit could not be obtained without you unfreezing your credit. This doesn’t affect already open credit lines like an existing credit card, yet helps to protect you against someone opening new lines of credit in your name.


4. Keep in the Know


Finally, try to keep in the loop on the Anthem Breach. The best source for current information about this breach can be found at Anthem’s Frequently Asked Questions. (http://www.anthemfacts.com/faq)

MutualBank is here to help inform you of ways to help protect against identity theft. Thank you for trusting us.

Sunday, February 15, 2015

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MutualBank Website - Scheduled Maintenance

Published Friday, May 3, 2013 by Jaime Faulkner, Communications Coordinator

The MutualBank website is scheduled for maintenance this Sunday into Monday morning, May 5th and May 6th. Maintenance is scheduled to begin on Monday, May 6th at 1am. During this maintenance, it is possible the website will be unavailable.

We have made every effort possible, in preparation to ensure the website is available during this time. If the website becomes unavailable, we will be working diligently to get it back up and running. Also in case of the website being down, you should still be able to access Personal Online Banking and Business Online Banking. Also, you should have full access to MutualMobile, MutualBank's mobile app. 

Consider saving the link to Personal Online Banking or Business Online Banking in case you cannot access it through the website.

We appreciate your understanding and patience during this maintenance.

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765-747-2931 or 800-289-4376

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