Several customers have reported a fraudulent automated call stating the customer’s debit or credit card has been locked out. This appears to be a generic message not specifically targeted at any one financial institution’s customers. The automated call asks the customer to enter their debit or credit card number for verification. A legitimate request from MutualBank Customer Support would not ask a customer for their card number.
If you believe your card number could have been compromised as a result of this automated call or something similar, please call MutualBank Customer Support at 800-382-8031 to have your card deactivated and reissued.