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Our VISA® debit card enables you to make purchases wherever VISA® is accepted. Below is information to help you prevent fraud on your account, particularly related to your debit card. And remember, you can call us anytime you have questions at 800-382-8031.
Unauthorized Access to Your Account - Please Read
If you have accessed this page through a link from an email and have entered your ATM/Debit Card information on the previous page, contact us immediately at 800-382-8031. If this is after business hours or on weekends, please call 800-382-8031 and choose option 5. It is wise to cancel your ATM/Debit Card to prevent any unauthorized access on your account.
Report a Lost or Stolen Debit Card
To report a lost or stolen ATM/Debit Card, please call 800-382-8031 option 5.
ALERT! - FRAUDULENT DEBIT/CREDIT CARD CALLS!
Area residents are receiving calls on residential and cellular phones that are part of a wide-spread debit/credit card phone scam. An automated system states that your card has been deactivated for shopping and debit purchases; and to reactivate your card enter your 16 digit number. DO NOT ENTER YOUR NUMBER! If you receive one of these calls please hang up. If you have already received one of these calls, and entered your debit/credit card number, please contact your financial institution immediately.
MutualBank takes the security and confidentiality of our customer's information very seriously and monitors accounts for fraudulent activity. MutualBank is committed to providing personalized service and DOES NOT use automated calls to contact customers.
MutualBank customers can call 800-382-8031 to report any instances of fraud
or suspicious calls.