As 2016 comes to a close, we decided to take a look back and highlight the moments our customers and community appreciated the most. And what better way to do that than look at our most popular Facebook posts of 2016?! Without further ado, here's the list from 10 to 1!
10. Wabash receives $500K small business grant.
Article from WANE-TV
Wabash, one area we serve, is on the rise! It was great to see the value of small businesses recognized and supported via this nationwide competition!
I know, I know, it's our second post on Facebook today but we can't contain our excitement for this announcement! Thrilled to see the value of small businesses recognized and for their growth in Wabash! Posted by MutualBank on Thursday, May 12, 2016
9. A pie in the face is a good thing.
Who knew that pieing a co-worker in the face is a tremendous fundraising tactic? Our executives have been doing this for years to raise money for the United Way of Delaware County and it's one of our favorite annual traditions. Also, goggles have never been so appreciated.
It's amazing how much money can be raised for our communities when the prize is pieing a co-worker in the face...... Posted by MutualBank on Wednesday, August 24, 2016
8. Going the extra mile for a customer.
We all know that frustrating feeling of locking your keys in your car. Brian went the extra mile for a customer as he was leaving for lunch and actually gave her a ride to her house and back to get the spare key! What a guy.
This week is National Customer Service Week (#NCSW2016)! We're not sure who gets to name these official social media... Posted by MutualBank on Monday, October 3, 2016
7. Video Teller technology!
We rolled out a new video teller technology this year that expanded the hours a few of our locations' drive-thrus. During the week, they make it possible for these drive-thrus to be open from 7AM to 7PM!
Here's a look at our new video teller technology! It extends our drive up hours (at locations we have the machines) from 7 AM to 7 PM weekdays - while still providing personalized service from our tellers. Posted by MutualBank on Thursday, June 16, 2016
6. New West Jackson Financial Center!
The teamwork and dedication it takes to open a new location is massive. And our team, from IT, Finance, Facilities, HR to Marketing and more pulled it off. It's a flagship modern design we're proud of!
Putting the finishing touches on our new West Jackson financial center in Muncie! Doors open tomorrow. Everyone it seems... Posted by MutualBank on Thursday, March 24, 2016
5. Well wishes for one of Albany's finest.
It doesn't matter how banking continues to be driven by technology or mobile apps. It's the relationships with our customers that always make the difference. Debby's 30 year example of helping customers live better lives is something were thankful for and seek to emulate!
Help us congratulate one of our kindest and most caring team members, Debby Norris, on her upcoming retirement! Posted by MutualBank on Wednesday, October 5, 2016
4. Honoring those we can never repay.
A video is a small tribute in comparison to the sacrifices veterans and active duty service men and women make. This video highlighted family of MutualBank employees - and even some current / past employees themselves - who are currently serving, are veterans, or are veterans we've lost. You have our perpetual gratitude.
2016 MutualBank Veterans Day Tribute
Minor reminder: We are closed tomorrow for Veterans Day. Posted by MutualBank on Thursday, November 10, 2016
Major reminder: Take a moment and reflect on the abundant privileges we have because of the abundant sacrifices of so many. It's OK we disagree on issues in our country. But we all can rally around the courage of those who have or are currently serving in our armed forces. Their example literally embodies that the American spirit is indeed worth fighting for.
Enjoy this video highlighting family of MutualBank employees - and even some current / past employees themselves - who are currently serving, are veterans, or are veterans we've lost. You have our perpetual gratitude.
3. Why we do what we do.
Remember the Cooper family from our 125th Anniversary celebration a few years back? We caught up with them to see where they are now. We're so thankful to play a small role in their story.
Cooper Family Follow-Up
You guys remember the Cooper family from our 125th Anniversary celebration a few years back? We caught up with them to see where they are now. We're so thankful to play a small role in their story. Posted by MutualBank on Wednesday, August 10, 2016
2. Forty years of helping others live a better life.
Donna's forty year career is simply amazing. The guidance about home financing she's given MutualBank customers throughout the years has helped too many people to count. Thank you for your dedication, kindness, and service Donna!
After a 40-year career of helping people live better lives, Donna Shaw is retiring. Well known in Muncie and Delaware... Posted by MutualBank on Monday, August 29, 2016
1. Serving others starts at the top.
We're lucky to have a company president who learned a long time ago that to be a good leader, you must first become a good servant. He's both.
How many company presidents do you know who would change a tire for an employee in the middle of the day? We know one.... Posted by MutualBank on Sunday, August 28, 2016